President, Medical Director INDY VITAL
Indy Vital
Indianapolis, IN
08.2019 - 03.2022
- Incorporated Indy Vital
- Sourced initial funding to get business up and running while planning initial structure and making strategic first hires.
- Devised processes to boost long-term business success and increase profit levels.
- Set organizational mission, business vision and employee expectations.
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Created and updated company digital presence to enhance patient acquisition through marketing; developed professional website and optimized social media profiles.
- Determined business plan, mission statement and vision.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Mitigated business risks by working closely with accountant and financial institutions.
- Trained and guided team members to maintain high productivity and performance metrics.
- Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development.
- Implemented therapeutic regiments involving medications and other interventions to mitigate symptoms and prevent reoccurrence.
- Discussed any possible side effects of medication or immunization with patient.
- Prescribed topical treatments and hormonal agents.
- Reviewed medical testing requests to determine validity of diagnostic testing requests.
- Ordered and executed various tests, analyses and diagnostic images to provide information on patient condition.
- Administered or prescribed treatments.
- Conducted physical assessments of relevant body areas and performed standardized tests to check responses.
- Reported policy changes and company conditions affecting customer satisfaction.
- Maintained knowledge of benefits claim processing, claims principles, medical terminology and procedures and HIPAA regulations.
- Reviewed provider coding information to report services and verify correctness.
- Used administrative guidelines as resource or to answer questions when processing medical claims.
- Responded to correspondence from insurance companies.
- Communicated effectively with staff, patients and insurance companies by email and telephone.
- Used classification manuals to gain additional knowledge of disease and diagnoses processes.
- Reviewed charts and flagged incomplete or inaccurate information.
- Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
