Dependable accounting professional acknowledged for reliability, integrity and quick-learning ability. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Accounting Clerk
Applied Ballistics Inc
08.2023 - 04.2024
Detail oriented, proficient, and thorough.
Manage accounts receivable as well as accounts payable.
Managed and updated vendor and customer accounts including billing, invoicing, and building relationships with current and new vendors.
Data entry using QuickBooks to reconcile and adjust accounts accordingly
Running and analyzing financial reports to ensure accurate reconciliation of accounts.
Collaborated with other accounting clerks to maintain a cohesive and supportive work environment, fostering knowledge sharing and continuous improvement efforts.
Insurance Account Executive
State Farm Jenni Pattillo
03.2021 - 08.2023
Specialize in helping clients with billing, insurance claims, and being sure their family has optimal insurance coverage while providing exemplary customer service.
Billing includes taking payments, contacting the insured when a payment is missed to be sure they do not lose coverage, as well as fielding questions and concerns regarding their bill.
Assisting during the claims process while supporting the customer and advocating on their behalf.
Working with the insured during their time of need to be sure their concerns are validated, and their problems are handled swiftly and accurately.
Effectively managed time and resources, prioritizing tasks to ensure all clients received timely attention and support throughout the insurance process.
Collections Manager
Community First Federal Credit Union
05.2012 - 03.2020
Manage and maintain the collections department and its goals.
Assist members to regain their financial wellbeing, create a financial plan to be consistent on future payments, and set obtainable goals.
Processing repossession and the follow up process after obtaining a vehicle.
Established procedures for collection of past due amounts.
Continually working with repossession companies with compliance and completing necessary vendor reports.
Able to read and assess credit reports to better serve the clients and give feedback towards a brighter financial future.
Completed training in credit management and civil court practices to maintain up-to-date legal knowledge involving collection practices.
Reduced delinquency rates with proactive account monitoring and timely communication.
Account Specialist
Community First Federal Credit Union
02.2012 - 07.2016
Member services is a very rewarding and sophisticated position
Helping members to do everyday banking as well as guide them towards healthy financial goals
Cash and check handling including making deposits and withdraws
Having a friendly, kind, and positive attitude
Working closely with all departments to ease the stress of members.
Promoting offers and marketing.
Education
General Studies -
Montcalm Community College
Sidney, MI
01.2016
Business Management -
Baker College
Owosso, MI
01.2012
Skills
Financial Analysis
Risk Management
Microsoft Office
Administrative Experience
Credit Risk Analysis
Month-end reports
Bank Reconciliation
Team Collaboration
Accounts receivable management
General Ledger Entries
Strategic Planning
Records Management
Licenses
Cosmetology License
Property and Casualty Insurance License
Life Insurance License
Timeline
Accounting Clerk
Applied Ballistics Inc
08.2023 - 04.2024
Insurance Account Executive
State Farm Jenni Pattillo
03.2021 - 08.2023
Collections Manager
Community First Federal Credit Union
05.2012 - 03.2020
Account Specialist
Community First Federal Credit Union
02.2012 - 07.2016
General Studies -
Montcalm Community College
Business Management -
Baker College
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