Summary
Overview
Work History
Education
Accomplishments
Timeline
Generic

Bhavin Patel

Elkgrove Village,IL

Summary

Experienced Software Engineer at managing full stack applications development. Adept at building, retaining, and leading high performance teams by hiring, developing and motivating skilled professionals. Excellent problem solver with the ability to consistently produce high quality solutions that meet both requirements and deadlines. Mastery of turning conceptual ideas into working solutions.

Overview

9
9
years of professional experience

Work History

Director of Software Engineering

Frontdoor, Inc.
10.2009 - 08.2014

Management Related

  • Accountable for all in house software development and leveraging of 3rd party commercial software where sensible.
  • Recruited and managed a team of 10 professionals; comprised of both software engineers and data scientists.
  • Handled all development project scope estimates and consistently set and met deadlines in a fast paced environment.
  • Juggled multiple large scale projects simultaneously as the business was constantly making attempts to branch out into new revenue streams and still support existing ones.
  • Was a trusted opinion and consulted before any major happenings in the technology department. Frequently attended executive meetings to provide expertise to facilitate strategic planning.
  • Worked side by side with other heads of department to deliver the technology piece of the solution to meet business initiatives.
  • A principle voice in guiding technology direction in order to stay ahead of growth curve and progress to an enterprise grade operation.
  • Spearheaded technology and workflow integration of company expansion into durable medical equipment fulfillment. This increased sales by 30% and profit margins per customer by 40%.
  • Instituted an agile methodology for better project life cycle management. This produced an increased level of trust and transparency in the tech dept and higher developer velocity measures.
  • Promoted best practices for code development and deployment to be adhered to within the department. This minimized bugs and improved programmer performance.

Business Intelligence Related

  • Worked directly with analysts and department heads to draft reports for a combined total of over 50 unique, dynamic reports.
  • Singlehandedly built a home grown ETL tool. This tool was capable of both real time and scheduled data warehousing. Was adapted to work with multiple platforms and data source types(MySQL, SQL Server, CSV).
  • Built v1 of front end and back end components for companies own reporting engine. Collaborated and oversaw development of subsequent versions. Sectionalized reporting application into portals, grouped by department, with access controls all the way down to the individual report level.
  • Wrote all SQL queries to relate and present the data based off of requirements. Carried out server and database optimizations, employed data normalization and denormalization, in order to obtain the best performance.
  • Oversaw the creation of training videos, which would showcase the features and power of our reporting engine, for our data consumers.
  • Performed tech review on 3rd party commercial BI solutions. Signed off on eventual service provider which was Tableau.

Lead Software Engineer

Wells Fargo
04.2005 - 10.2009
  • Involved in the creation of interactive web applications, that provide data used by business partners.
  • Developed automated PHP bots to crawl websites and aggregate different forms of media data.
  • Have designed and implemented user forms, database structures, and authentication logic.
  • Built dynamic web pages, using html in conjunction with css, that have been seen by millions of visitors.
  • Instructed courses in the areas of web development with an emphasis in PHP, CSS, HTML, JavaScript and MySQL attended by junior web developers.
  • Created reports from dynamic data showing project performance and statistics.
  • Oversaw project and team that converted the back-end data relationships, and front-end markup for the website of the company's flagship product.

Education

Associate of Science - Computer Science

Weber State University
Ogden, UT
2005

Accomplishments

  • Architected a lead acceptance API web service used to receive healthcare patient information from 3rd party lead generation business partners and then kickstart the sales process. This application has been recognized as the industry leader in producing the fastest lead contact response times, and increased conversion rates by 35%.
  • Served as a technical owner of the companies most business critical application - a home grown customer relationship management(CRM) software application for pharmacy patients. This application is responsible for over 100k medical prescriptions being processed a month.It also contained the tools necessary to administer to all stages of our customer's life cycle. Among other benefits, this application enabled the company to triple profit per customer and provide a richer customer experience.
  • Designed and built a feature rich DW/BI from the ground up. This tool was used daily by members of all tiers of the company, including executives, to assist them in making informed decisions and better perform their duties. This custom platform brought the power of business intelligence to the company.
  • Managed the companies ecommerce platform and made enhancements which were a key contributor to a 600% sales growth in 9 months.
  • Built a fully UPS/USPS integrated shipping software package, customized to the business model, which replaced well known commercial products such as UPS Worldship and subsequently saved the company over 100k a year in shipping costs.
  • Served as 1 of the 3 people on the technology committee tasked with managing growing pains, and driving department direction. Major achievements include: Moving company servers onto a virtualized server cluster (VMWare ESXi); Upgrading all infrastructure with more powerful hardware; Placing internal network onto active directory. Major version releases to company's proprietary CRM software; Successful implementation of scrum agile development methodology.

Timeline

Director of Software Engineering

Frontdoor, Inc.
10.2009 - 08.2014

Lead Software Engineer

Wells Fargo
04.2005 - 10.2009

Associate of Science - Computer Science

Weber State University
Bhavin Patel