Tatiana Real
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Senior Emergency Room Technician
Jackson Memorial Hospital/ Holtz Emergency room
05.2022 - Current
- Assists physicians and nurses with performing medical procedures, including examinations, minor surgical interventions, orthopedic treatment, and resuscitation
- Performs technical procedures as delegated, including but not limited to establishing IV access, performing ECGs and vital signs/telemetry monitoring, collecting specimens, providing wound care, transporting patients, patient positioning, mobility, drainage
- Documents and communicates assessment findings or changes in physical, mental and emotional conditions to medical/nursing staff
- Uses a systematic process to provide/modify care and patient/family education and support
- Prepares supplies and equipment and utilizes specialized equipment as needed when providing patient care
- Prepares and cleans exam rooms, patient treatment areas and stretchers between patient uses, as needed
- Assists with office duties as needed, i.e
- Answering phone, taking messages or any other related clerical duties.
Certified Nursing Assistant
Mercy Hospital Telemetry / Step Down Unit
06.2021 - 05.2022
- Respond to Code Blues, Rapid Responses in timely and effective manner
- Provides for activities of daily living by assisting with serving meals, feeding patients as necessary and ambulating, turning, and positioning patients
- Provides adjunct care by administering non-sterile dressings, surgical preps, wound care, ice packs, heat treatments, sitz and therapeutic baths
- Record patient stability by checking vital signs, weight, and Glucose acupuncture Collect urine samples and recording intake and output information
- Transport patients to different units/ discharge
- Answer patients call lights and requests and report any changes
- Assist in IV insertions, Foley insertions & maintenance, venipuncture when needed
Lead Patient Financial Representative
Baptist Health of South Florida
08.2019 - 12.2020
- Serve as a registration resource and takes on leadership role in the absence of a Manager/Supervisor
- Deployment of legal, ethical and compliance related documents that must be presented and thoroughly explained to the patient at the time of registration
- Interacts and works cooperatively with patients of all ages and ancillary departments to assure patient satisfaction
- Oversee daily Billing Department functions, including medical coding, charge entry, claims, payment posting, and reimbursement management
- Monitored and updated all patient scheduling in coordination with physicians
- Scanned and stored all patient insurance documents and medical history records with accuracy and confidentiality
Veterinary Receptionist/Veterinary Assistant
Animal General Hospital
07.2017 - 07.2019
- Assist the Veterinarian with routine patient appointments and surgical procedures
- Accurately sending and prioritizing messages from Patients to Doctor for medication refills and concerns
- Care for animals by taking vital signs, collecting samples, administering medications, drugs, and vaccines, bandaging and wrapping wounds
- Assembling required supplies and instruments, securing and bringing animals to examination room, restraining animals; explaining animal's status to owner
- Cleaned and sterilized exam rooms between appointments
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time
Lead teller Supervisor/Assistant Branch Manager
JPMorgan Chase Bank
01.2015 - 06.2017
- Assist in ordering, receiving, verifying, and distributing cash
- Answer customer inquiries and refer customers to the proper service area for issues that cannot be resolved at the teller line
- Maintains the highest level of confidentiality with all information obtained
- Supervising employees and assisting in daily job procedures
- Resolved problems or discrepancies concerning customers' accounts
- Resolved customer complaints in a timely manner while ensuring customer satisfaction
- Designed sales and service strategies to improve revenue and retention
Education
AA in Biology -
Miami-Dade College
Emergency Medical Technician NREMT -
Miami-Dade College
Phlebotomy -
Miami-Dade College
Certified Patient Care Tech -National Health Association -
Miami-Dade College
AHA Basic Life Support -
American Red Cross Training services
Skills
- Aseptic Techniques
- Pediatric Care
- Cardiac monitoring
- Patient Assessment & Vital Signs
- Airway management
- Emergency medicine
- Venipuncture & IV insertion
- EMR systems
- Critical Thinking & Problem Solving
- Confidence & Leadership
- Time Management
- Teamwork & Communication
- Detail oriented & Multitasking
- Customer service & client relationships
- Critical Care
Timeline
Senior Emergency Room Technician
Jackson Memorial Hospital/ Holtz Emergency room
05.2022 - Current
Certified Nursing Assistant
Mercy Hospital Telemetry / Step Down Unit
06.2021 - 05.2022
Lead Patient Financial Representative
Baptist Health of South Florida
08.2019 - 12.2020
Veterinary Receptionist/Veterinary Assistant
Animal General Hospital
07.2017 - 07.2019
Lead teller Supervisor/Assistant Branch Manager
JPMorgan Chase Bank
01.2015 - 06.2017
AA in Biology -
Miami-Dade College
Emergency Medical Technician NREMT -
Miami-Dade College
Phlebotomy -
Miami-Dade College
Certified Patient Care Tech -National Health Association -
Miami-Dade College
AHA Basic Life Support -
American Red Cross Training services
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