Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Membership Manager
Girl Scouts Historic Georgia
06.2022 - Current
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Served as primary point of contact for member inquiries, providing exceptional customer service in all interactions.
Organized successful networking events, fostering connections among members and industry professionals.
Collaborated with marketing team to create compelling promotional materials for prospective members.
Implemented comprehensive onboarding program for new members to facilitate smooth integration into the organization.
Increased membership retention through effective communication strategies and personalized outreach.
Collaborated with other departments within the organization to ensure seamless coordination of member-related activities and events.
Managed membership database, ensuring accurate record-keeping and timely updates on renewals or changes in status.
Elementary Paraprofessional
Holsenbeck Elementary School
07.2018 - 05.2022
Supported lead teacher in implementing engaging lessons that aligned with Common Core State Standards.
Facilitated small group instruction for targeted skill-building, resulting in increased student achievement levels across subject areas.
Served as a positive role model for students by displaying professionalism and dedication to education.
Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
Tailored lesson plans for students with emotional and cognitive disabilities.
Assisted classroom teacher in supervising snack time and indoor and outdoor play.
Supported faculty in implementing behavioral intervention plans to address challenging student behaviors.
Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
Enhanced student support by delivering one-on-one and small group assistance in various subjects.
Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
Created positive and inclusive classroom environment by helping students develop social skills and relationships.
Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
Implemented behavior management techniques effectively to maintain a structured learning environment conducive to student success.
Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
Collaborated with teachers to develop and implement individualized education plans for students with special needs.
Substitute Teacher, K-12
Kelly Services
09.2017 - 05.2018
Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
Followed lesson plans designed by absent teachers.
Managed classroom behavior effectively, implementing clear expectations and consistent consequences for all students.
Took over class for regular classroom teacher, managing assignments, student needs, and recordkeeping.
Upheld classroom routines to support student environments and maintain consistent schedules.
Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Enforced school and class rules to maintain order in classroom.
Developed creative instructional strategies to keep students engaged and motivated.
Secretary
Fringe Salon
10.2010 - 02.2011
Handled payments and processed credit card transactions.
Managed inventory of salon products, ensuring adequate stock levels were maintained for smooth operations.
Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Consistently kept reception area clean and tidy and maintained presence at desk area.
Reduced no-shows by implementing reminder calls or text messages for upcoming appointments.
Confirmed appointments, communicated with clients, and updated client records.
Proactively addressed potential conflicts within appointment scheduling minimizing disruptions to daily operations.
Supported hairstylists by coordinating their schedules, ensuring optimal productivity.
Legal Assistant
Daniels and Rothman, PC
01.2010 - 09.2010
Contacted clients to schedule appointments and discuss progress of cases.
Communicated pertinent information to clients via phone, email, and mail.
Handled office scheduling and made notes for deadlines, motions, and other important dates.
Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
Produced legal documents such as briefs, pleadings and appeals.
Daycare Teacher
Little House Academy
05.2006 - 09.2008
Sanitized toys and play equipment each day to maintain safety and cleanliness.
Monitored classroom to verify safe and secure environment.
Developed strong relationships with parents through regular communication about their child''s progress and needs.
Oversaw daily transitions between various activities such as snack time, outdoor playtime, naptime ensuring smooth operation of daily schedule.
Modeled positive behavior and communication skills for students.
Actively encouraged children to develop their communication, problem-solving and social skills.
Gathered materials and resources to prepare for lessons and activities.
Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.
Utilized positive reinforcement strategies to encourage appropriate behaviors among students while minimizing disruptions or conflicts.
After-School Teacher
Dahlonega Country Day Care
01.2006 - 05.2006
Observed and monitored children's play activities to promote healthy, safe environment.
Organized and supervised games and other recreational activities to promote physical, mental and social development in children.
Prepared after-school enrichment activities for children to encourage student participation.
Organized and stored toys and classroom materials to maintain order in activity areas.
Fostered student curiosity and interest through creative hands-on activities.
Performed general housekeeping duties by washing tables and chairs, putting away chairs and properly placing toys in cubbies.
Education
High School Diploma -
Lumpkin County High School
Dahlonega, GA
05-2006
Skills
Brand awareness
Event planning support
Strong organization
Data entry proficiency
Positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Certification
First Aid, CPR and AED Certification - American Red Cross.
Paraprofessional Certification in the state of Georgia
Trauma Informed School Certification
Marcus Crisis Prevention Program Certification
Mindset and Deescalation Training
SRA Training
Timeline
Membership Manager
Girl Scouts Historic Georgia
06.2022 - Current
Elementary Paraprofessional
Holsenbeck Elementary School
07.2018 - 05.2022
Substitute Teacher, K-12
Kelly Services
09.2017 - 05.2018
Secretary
Fringe Salon
10.2010 - 02.2011
Legal Assistant
Daniels and Rothman, PC
01.2010 - 09.2010
Daycare Teacher
Little House Academy
05.2006 - 09.2008
After-School Teacher
Dahlonega Country Day Care
01.2006 - 05.2006
First Aid, CPR and AED Certification - American Red Cross.
Paraprofessional Certification in the state of Georgia
Trauma Informed School Certification
Marcus Crisis Prevention Program Certification
Mindset and Deescalation Training
SRA Training
High School Diploma -
Lumpkin County High School
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