Nicole Walker
Clinical Programs Coordinator
Richmond,CA
Summary
Accomplished Program Coordinator offering experience implementing new and innovative programs aimed at meeting the needs of the community. Highly skilled at executing program deliverables, streamlining processes, and turning around under-performing programs.
Overview
6
6
years of professional experience
Work History
Clinical Programs Coordinator
Roots Community Health Center
Oakland, CA
09.2020 - Current
- Coordinate activities across different departments (ie: medical, behavioral, navigation, transportation, social enterprises, outreach, government relations, HR, finance)
- Provide data analytics for internal quality improvement, external reporting and research
- Maintain understanding of all program/contract deliverables; ensure they are carried out in a timely and effective manner.
- Meet and communicate with individuals at all levels of the organization, community partners, and funders to advance program goals and raise/maintain program awareness.
- Ensure consistent and complete documentation of program services and activities.
- Raise data collection problems to the Program Administrator and Director in a timely manner Keep internal staff, particularly clinic and navigation, up to date regarding program offerings, requirements, and linkage points
- Identify and troubleshoot gaps in communication or the continuum of care
- Oversee patient recruitment, enrollment, and outreach efforts to maximize participation in the programs
- Draft and implement protocols, training materials, and communication materials as needed.
Clinical Research Coordinator
Alta Bates/Summit Medical Center
Oakland, CA
04.2020 - 10.2020
- Provided support and assistance for the Research and Education Institute's clinical trials
- Worked with staff in the implementation of all research studies Gathered and transcribes data onto case report forms
- Maintained regulatory paperwork
- Preserved investigational product, laboratory supplies and other study related items
- Maintained database records and reports as needed.
Research Associate
Bridge HIV, Public Health
San Francisco, CA
04.2018 - 04.2020
- Facilitated and coordinates the daily clinical trial activities and plays a critical role in the conduct of the study
- Obtained informed consent and complete detailed HIPAA compliant data forms
- Conducted in-depth interviews to gain participant perspective and feedback on study experience and product for quantitative analysis
- Coded transcripts to highlight important themes for analysis
- Worked closely with Primary Investigators on protocols including study proceedings, timelines, inclusion and exclusion criteria
- Created, cleaned, updated, and maintained panel management database of over 1,000 participants to track completion of study tasks and remuneration.
Clinical Studies Recruiter
Bridge HIV, Francisco, Public Health
San Francisco, California
03.2016 - 04.2018
- Educated general public on complex science themes such as HIV prevention biomedical trials
- Maintained confidential information via secure databases
- Created 2-3 weekly reports detailing progress of performance objectives, including plans to maintain or increase quotas using Microsoft Word
- Conducted up to 100 phone screens per week to determine participant eligibility
- Hosted informational sessions on HIV clinical trials for potential participants
- Carried out field assignments in support of clinical study recruitment objectives and targets
- Collaborated with database manager on function and design of database.
Education
Bachelor of Science - Molecular Environmental Biology, Entomology
University of California, Berkeley
Bachelor of Arts - Psychology
University of California, Berkeley
Skills
Excellent interpersonal skills to deal effectively with clinicians, patients, and administratorsProficient in Microsoft Word, Excel, PowerPoint, and Microsoft Access
Knowledge of good clinical practice, FDA, OHRP, HIPAA policies
Works with CRFs and EDC
Experience and skill working with diverse racial/ethnic communities, especially the African-American, Latino and Asian Pacific Islander communities, as well as gay/lesbian/transgender communities
Excellent organizational skills to independently manage work flow
Publications
Liu A, Coleman K, Walker N, Vittinghoff E, Turner C, Vinson J, Quiñonez C, Gardner E, Raymond H F, Buchbinder S, Lightfoot M, Scheer S, Arayasirikul S, Wilson E C. Assessing the PrEP Continuum in the San Francisco Bay Area: The Quickie Mobile Survey. Poster presented at: CROI 2019: 26th Conference on Retroviruses and Opportunistic Infections; 2019 Mar 4-7; Seattle, Washington
Timeline
Clinical Programs Coordinator
Roots Community Health Center
09.2020 - Current
Clinical Research Coordinator
Alta Bates/Summit Medical Center
04.2020 - 10.2020
Research Associate
Bridge HIV, Public Health
04.2018 - 04.2020
Clinical Studies Recruiter
Bridge HIV, Francisco, Public Health
03.2016 - 04.2018
Bachelor of Arts - Psychology
University of California, Berkeley
Bachelor of Science - Molecular Environmental Biology, Entomology
University of California, Berkeley