Amanda Bueno
New Braunfels,TX
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Accountant
Cc Equipment of Texas
10.2022 - Current
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
Administration/Accounting
Golden West Oil Company
11.2021 - 10.2022
- Manage property, Reports, Bank Deposits, Hiring contractors and employees for issues and Quickbooks, Customer retention, Inventory, Purchasing.
- Stock on supplies for office
Account Manager/Sales
Charter Communictions
10.2020 - 07.2022
- Assisting teams such as it and trainers as needed
- High quality, efficient production to meet predetermined metrics relating to performance including productivity and customer satisfaction
- Create a rapport during the conversation for potential upsell opportunities
- Performed data entry for customer information
- Performed customer service surveys
- Answered general questions
Sales Coordinator
Jaguar Land Rover Park Place
05.2018 - 06.2020
- Achieved staffing objectives by recruiting and evaluating job candidates; advising managers; and managing relocations and intern program
- Established recruiting requirements by studying organization plans and objectives and meeting with managers to discuss needs
- Build applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; and maintaining rapport
- Determined applicant requirements by studying job description and job qualifications
Leasing Professional/Assistant Manager
Lincoln Property Company
05.2013 - 01.2018
- Led property tours to showcase amenities to prospective tenants
- Maintained accurate records of correspondence with and from tenants
- Promoted property to businesses in local area through marketing collateral, phone calls and email messages
Education
High school diploma -
James Madison High School
Skills
- Technology
- Customer Service
- Problem-solving abilities
- Data Entry
- Critical Thinking
- Call center experience
- Microsoft Excel
- Professional telephone demeanor
Certification
Fair Housing Certification, 2017 to 2022
Personal Information
- Title: Tech Savvy Professional
- Work Permit: Authorized to work in the US for any employer
Timeline
Accountant
Cc Equipment of Texas
10.2022 - Current
Administration/Accounting
Golden West Oil Company
11.2021 - 10.2022
Account Manager/Sales
Charter Communictions
10.2020 - 07.2022
Sales Coordinator
Jaguar Land Rover Park Place
05.2018 - 06.2020
Leasing Professional/Assistant Manager
Lincoln Property Company
05.2013 - 01.2018
High school diploma -
James Madison High School
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