Work Preference
Summary
Overview
Work History
Education
Certification
Interests
Timeline
Skills
Affiliations
Accomplishments
Quote
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AdministrativeAssistant
Austin Johns

Austin Johns

Area Director of Security
Rensselaer,IN

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid

Important To Me

Career advancementWork-life balanceWork from home optionHealthcare benefitsPaid time offPaid sick leave401k match

Summary

With over 6 months as Area Director of Security at Andy Frain Services and more than three years at Allied Universal, this professional brings extensive expertise in security, customer service, and communication. They excel in supporting organizational safety initiatives, working collaboratively to ensure secure environments and effective client relations. Passionate about fostering trust and operational efficiency, they align their goals with Andy Frain Services' mission to deliver exceptional security solutions. Their dedication to teamwork and clear communication drives impactful results across diverse projects.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Area Director of Security

Andy Frain Services
05.2025 - Current
  • Developed and implemented comprehensive security protocols to safeguard assets and personnel.
  • Led risk assessments to identify vulnerabilities and enhance emergency response strategies.
  • Managed a team of security professionals, providing mentorship and fostering professional development.
  • Collaborated with law enforcement agencies to coordinate incident response and information sharing.
  • Utilized advanced surveillance technology to monitor operations and ensure compliance with security policies.
  • Analyzed incident reports to identify trends, driving continuous improvement in security measures.
  • Conducted regular training sessions on safety procedures and crisis management for staff members.
  • Established relationships with key stakeholders to align security initiatives with organizational goals.
  • Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
  • Ensured regulatory compliance by staying current on laws affecting facility operations, avoiding penalties or fines.
  • Trained staff in security awareness and protocols, cultivating a culture of vigilance within the organization.
  • Oversaw budget allocation for security equipment and services, optimizing resource utilization while maintaining high levels of protection.
  • Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
  • Researched, reviewed and recommended equipment, materials and supplies to prepare and maintain security expenses within approved budget.
  • Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.
  • Fostered a positive work environment by addressing employee concerns and providing ongoing support, resulting in high levels of job satisfaction and retention among security team members.
  • Developed effective emergency response plans for various scenarios, improving organizational preparedness.
  • Coordinated with facilities management to ensure physical infrastructure improvements aligned with security requirements.
  • Conducted thorough investigations into security breaches, identifying root causes and implementing corrective actions.
  • Submitted documentation for weekly payroll, managed schedules, and enforced policies for multiple properties at a time.
  • Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
  • Conducted regular security audits and assessments to identify potential security risks and vulnerabilities.

Travel Consultant/Owner

Austin's Travel Adventure's
03.2025 - Current
  • Coordinated travel itineraries for clients, ensuring adherence to preferences and budget constraints.
  • Researched destinations, accommodations, and transportation options to provide tailored recommendations.
  • Developed relationships with vendors to enhance service offerings and improve client satisfaction.
  • Handled customer inquiries efficiently, resolving issues to maintain high levels of service quality.

Bartender

Monon Pub and Grill
10.2024 - 08.2025
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Increased repeat customer numbers, creating welcoming atmosphere and remembering regulars' favorite drinks.
  • Managed inventory levels, restocking supplies to maintain efficient bar operations.
  • Boosted beverage sales, designing and promoting range of signature cocktails.
  • Contributed to event success, planning beverage menus and efficiently serving large groups.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Served high customer volumes during special events, nights, and weekends.

Account Manager

Simon Portfolio
Lafayette, Indiana
02.2022 - 05.2025
  • Developed and implemented comprehensive security protocols to safeguard assets and personnel.
  • Led risk assessments to identify vulnerabilities and enhance emergency response strategies.
  • Managed a team of security professionals, providing mentorship and fostering professional development.
  • Collaborated with law enforcement agencies to coordinate incident response and information sharing.
  • Utilized advanced surveillance technology to monitor operations and ensure compliance with security policies.
  • Analyzed incident reports to identify trends, driving continuous improvement in security measures.
  • Conducted regular training sessions on safety procedures and crisis management for staff members.
  • Established relationships with key stakeholders to align security initiatives with organizational goals.
  • Oversaw safety of guests, employees and and assets by enforcing and regulating security policies and procedures and monitoring and maintaining security systems.
  • Ensured regulatory compliance by staying current on laws affecting facility operations, avoiding penalties or fines.
  • Trained staff in security awareness and protocols, cultivating a culture of vigilance within the organization.
  • Oversaw budget allocation for security equipment and services, optimizing resource utilization while maintaining high levels of protection.
  • Developed and grew staff competencies through team development, implementation and support of specific training for various responsibilities.
  • Researched, reviewed and recommended equipment, materials and supplies to prepare and maintain security expenses within approved budget.
  • Coordinated emergency evacuation drills and exercises and developed and improved emergency procedures.
  • Fostered a positive work environment by addressing employee concerns and providing ongoing support, resulting in high levels of job satisfaction and retention among security team members.
  • Developed effective emergency response plans for various scenarios, improving organizational preparedness.
  • Coordinated with facilities management to ensure physical infrastructure improvements aligned with security requirements.
  • Conducted thorough investigations into security breaches, identifying root causes and implementing corrective actions.
  • Submitted documentation for weekly payroll, managed schedules, and enforced policies for multiple properties at a time.
  • Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
  • Conducted regular security audits and assessments to identify potential security risks and vulnerabilities

Security Lead Supervisor

Allied Universal Security Services
Lafayette, Indiana
09.2020 - 02.2022
  • Led security team in implementing comprehensive safety protocols and risk assessments.
  • Developed training programs to enhance staff awareness of security measures and emergency procedures.
  • Oversaw incident response procedures, ensuring timely resolution of security breaches.
  • Coordinated with law enforcement and emergency services during critical incidents for effective crisis management.

Security Professional

Allied Universal Security Services
Lafayette, Indiana
12.2018 - 09.2020
  • Monitored premises to ensure safety and compliance with security protocols.
  • Responded promptly to incidents and emergencies, maintaining calm and order.
  • Conducted regular patrols of the facility, identifying potential hazards or breaches.
  • Assisted in training new security staff on procedures and emergency response plans.

Bartender

Indiana Beach
Monticello, Indiana
05.2020 - 10.2021
  • Prepared and served beverages while ensuring high standards of quality and presentation.
  • Managed inventory levels, restocking supplies to maintain efficient bar operations.
  • Developed cocktail recipes and menus, enhancing customer experience through innovative offerings.
  • Provided exceptional customer service, effectively handling inquiries and resolving issues promptly.

Campground Security Guard

Indiana Beach Camp
Monticello, Indiana
05.2017 - 10.2020
  • Monitored premises for security breaches and unauthorized access
  • Conducted regular patrols to ensure safety of property and personnel
  • Responded promptly to alarms and emergency situations, ensuring rapid resolution
  • Maintained detailed logs of daily activities and incidents for reporting purposes

Funeral Home Assistant

Frazier Funeral Home
Monon, Indiana
08.2014 - 07.2020
  • Maintained cleanliness and organization of facilities to ensure a welcoming environment.
  • Supported funeral directors during services by setting up equipment and materials.
  • Managed inventory of supplies, ensuring availability for daily operations.
  • Contributed to a positive work environment through effective communication and teamwork with colleagues.
  • Maintained a clean and organized facility, creating a comfortable environment for grieving families and guests.
  • Developed strong relationships with local clergy members to facilitate seamless coordination of religious ceremonies.
  • Handled sensitive personal belongings of deceased individuals with care while preparing for funeral services.
  • Prepared spaces for visitations and memorial services by setting up chairs, floral displays, and multimedia equipment as needed.
  • Provided exceptional customer service by addressing concerns or questions from clients in a timely manner.
  • Contributed to the overall success of the funeral home by consistently providing exceptional service and support to clients during their time of need.

Patient Care Technician

Fresenius Medical Care North America
Lafayette, Indiana
07.2018 - 12.2018
  • Provided direct patient care, ensuring comfort and safety during treatments.
  • Monitored vital signs, documenting changes in patient conditions accurately.
  • Maintained cleanliness and organization of treatment areas to support infection control protocols.
  • Developed strong relationships with patients, improving their overall care experience through compassionate interactions.
  • Operated dialysis machines, ensuring accurate functionality and patient safety.
  • Documented patient data accurately in electronic health records for compliance and tracking purposes.
  • Educated patients on dialysis procedures and post-treatment care to enhance understanding and comfort.
  • Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
  • Set up and operated dialysis machines for patients receiving treatment for kidney failure.
  • Maintained a clean and safe environment through diligent adherence to infection control protocols.

Emergency Dispatcher

Spirit EMS
Lafayette, Indiana
11.2017 - 07.2018
  • Coordinated emergency response efforts, ensuring timely dispatch of medical personnel and resources.
  • Maintained accurate records of incidents, including responses and outcomes for future reference.
  • Utilized advanced dispatch software to track unit locations and optimize response times.
  • Evaluated incoming calls for urgency, prioritizing responses based on patient needs and circumstances.
  • Improved response times by prioritizing and efficiently managing emergency calls.
  • Maintained accurate records of dispatched calls and their outcomes, ensuring thorough documentation for future reference.
  • Enhanced productivity by guaranteeing timely emergency response with no service delivery issues.

Correctional Officer

Indiana Department of Corrections
Michigan City, Indiana
08.2016 - 09.2017
  • Enforced security protocols to maintain safety and order within the facility.
  • Conducted regular inspections to identify and mitigate potential safety hazards.
  • Supervised inmate activities, ensuring compliance with facility rules and regulations.
  • Collaborated with interdisciplinary teams to coordinate inmate rehabilitation programs.
  • Monitored inmate behavior, documenting incidents and preparing reports for administration.

Sales Floor Associate

Rural King Farm & Home Store
Monticello, Indiana
06.2016 - 08.2016
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.
  • Maintained organized sales floor, ensuring optimal product placement and visibility.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers.
  • Trained new associates on store policies and customer service standards, fostering team development.
  • Implemented inventory management practices, reducing stock discrepancies and improving accuracy.
  • Collaborated with team members to execute promotional displays, driving increased foot traffic to store.
  • Addressed customer concerns promptly, resolving issues to maintain high satisfaction levels.

Cashier

Walmart
Monticello, Indiana
06.2014 - 06.2016
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer through regular audits and reconciliations.
  • Assisted customers with product inquiries, enhancing overall shopping experience.
  • Trained new staff on cash handling procedures and customer service standards.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Education

General Studies

North White High School
2016

Bachelor of Applied Science - BASc, Psychology

University of Phoenix

Certification

  • First Aid/CPR/AED Instructor

Interests

NIMS 700, B Austin Johns Area Director of Security @ Andy Frain Services Rensselaer, Indiana, United States

Timeline

Area Director of Security

Andy Frain Services
05.2025 - Current

Travel Consultant/Owner

Austin's Travel Adventure's
03.2025 - Current

Bartender

Monon Pub and Grill
10.2024 - 08.2025

Account Manager

Simon Portfolio
02.2022 - 05.2025

Security Lead Supervisor

Allied Universal Security Services
09.2020 - 02.2022

Bartender

Indiana Beach
05.2020 - 10.2021

Security Professional

Allied Universal Security Services
12.2018 - 09.2020

Patient Care Technician

Fresenius Medical Care North America
07.2018 - 12.2018

Emergency Dispatcher

Spirit EMS
11.2017 - 07.2018

Campground Security Guard

Indiana Beach Camp
05.2017 - 10.2020

Correctional Officer

Indiana Department of Corrections
08.2016 - 09.2017

Sales Floor Associate

Rural King Farm & Home Store
06.2016 - 08.2016

Funeral Home Assistant

Frazier Funeral Home
08.2014 - 07.2020

Cashier

Walmart
06.2014 - 06.2016

General Studies

North White High School

Bachelor of Applied Science - BASc, Psychology

University of Phoenix

Skills

Strong communication skills

Hotel accommodations

Travel research

Travel industry expertise

Exceptional customer service

Advanced itinerary planning

Administrative tasks

Social media

Mentoring and training

Marketing

Company branding

Report writing

Safety and security procedures

Safety and security regulations

Physical security

Emergency response

Schedule management

Investigation techniques

Asset protection

CCTV monitoring

Emergency planning

Security officer development

Staff monitoring

Employee relations

Compliance management

Business continuity

Disaster recovery

Security policy development

Employee performance evaluation

Affiliations

  • American Red Cross

Accomplishments

  • Managed team of 16 staff members.
  • Effectively Managed 3 properties spread across Indiana
  • Improved team productivity with morale-boosting incentives.

Quote

Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill

Languages

English
Native or Bilingual
Spanish
Elementary

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