Sidney Nicholson
The Bronx,NY
Summary
Adept at transforming guest experiences, I leveraged my proficiency in Microsoft Office Suite and strong communication skills at Compass Group. Specializing in front desk support, set-up coordination and event coordination.
Overview
5
5
years of professional experience
Work History
General Relations Officer
Compass Group
Purchase, NY
01.2024 - Current
- Assisted guests with check-in and check-out procedures.
- Answers emails in a timely manner, and registers guests for clients.
- Assists clients with special requests, such as food orders, floral arrangements, etc.
- Developed extensive understanding of locations and points of interest.
- Addresses guests' questions and resolved issues swiftly.
- Monitors guest and staff registrations to maintain accurate reports.
Set-up Coordinator
Sentry Hospitality/Compass Group
Purchase, New York
05.2020 - 12.2023
- Assisted with conference room readiness to ensure that the rooms are prepared for the next meeting.
- Moved furniture according to the needs of the conference planners and clients for their meetings.
- Offered assistance to clients and visitors by escorting them to conference rooms.
- Maintained inventory of supplies and let the manager know when additional supplies were needed.
- inspected the conference rooms and called the necessary department when needed.
- Assisted with planning conference meetings.
- Entered catering orders as necessary at the request of the client.
- Provided assistance regarding conference rooms and setting up meetings at the request of the client.
- Answered phone calls and emails in a professional and courteous manner.
Education
Associate of Arts - Paralegal Studies
Bronx Community College
Bronx, NY06-2023
Skills
- Proficient with computers and Microsoft Office Suite
- Strong communication skills
- Professional appearance and demeanor
- Multitasking and organization
- Front desk support
- Team player mentality
Timeline
General Relations Officer
Compass Group
01.2024 - Current
Set-up Coordinator
Sentry Hospitality/Compass Group
05.2020 - 12.2023
Associate of Arts - Paralegal Studies
Bronx Community College
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