Summary
Overview
Work History
Education
Skills
Continual Learning
Affiliations
Timeline
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Marietta Bourgeau

Ellenton,Fl

Summary

As a committed leader, I bring a unique blend of expertise in both supply chain management and technology, driving transformative change within organizations. With a track record of success, I've led the charge in implementing global ERP integrations and optimizations, delivering tangible results. Throughout my career journey spanning supply chain and technology domains, I've overseen a multitude of cross-functional projects, ensuring their seamless execution within predefined timelines and budgets. These experiences have not only sharpened my strategic acumen but also enriched my understanding of the delicate balance between innovation and practicality. I am committed to fostering sustainable success through collaborative teamwork, unwavering integrity, and a genuine enthusiasm for driving positive change.

Overview

25
25
years of professional experience

Work History

Project Manager Technical Lead

Bright Byte Consultant, Air Culinaire Worldwide
09.2023 - Current
  • Led development, process definition, and launch implementation for Microsoft Dynamics 365 ERP program at Air Culinaire Worldwide.
  • Spearheaded back-office business process support for ordering, manufacturing, logistics, accounting, and analytics.
  • Focused on achieving global enterprise-wide optimization, with plans for advanced inventory management features.
  • Led multiple full-cycle ERP implementation projects for client across various work streams, overseeing project planning, resource management, and delivery to achieve project goals and client satisfaction.
  • Collaborated with clients to refine and clarify project requirements, scope, and objectives, and developed detailed project plans, timelines, and budgets to ensure successful implementation and alignment with business needs.
  • Managed a team of functional and technical consultants, providing guidance, mentorship, and support to drive high- performance and achieve project milestones within established timelines and budget.
  • Conducted risk assessments, identified potential project risks, and developed mitigation strategies to proactively address issues and ensure project success.
  • Facilitated change management activities, including end-user training, communication plans, and post-implementation support to drive user adoption and maximize the value of ERP solutions.

Technical Program Manager

Apex Solutions at Coinstar
01.2020 - 09.2023
  • Led the system integration of implementation at Coinstar, a network of over 22,000 kiosks across nine countries, ensuring seamless operations and adherence to project timelines and budgets.
  • Completed launch of cloud-based Infor ERP platform and decommissioned production SAP ERP instance, cutting platform license costs by more than 50%.
  • Orchestrated the successful implementation of processes that facilitated the recycling of approximately $3 billion in coins annually worldwide.
  • Spearheaded the integration of innovative technologies, resulting in improved reliability and performance.
  • Directed the design, development, and implementation of a custom financial system with integrated business rule management for integration to ERP platform.
  • Successfully led the RFP process and subsequent deployment for a Master Data Management system.
  • Drove integrated vision and strategy for this high complexity program of projects using both agile and waterfall methodologies to align across multiple dimensions and several workstream.
  • Led cross-functional technology and business teams through the project lifecycle, identifying specific schedules, critical paths, risk analysis, and dependencies.
  • Provided effective project leadership to external consultants, vendors, and third-party technology resources.
  • Implemented and integrated Azure Data Factory, Data Lake, Data Warehouse, and ADF pipelines to facilitate daily transaction reporting.
  • Established pathways for future evolution and innovation in data management and processing.
  • Implemented streamlined project management processes, contributing to a 15% reduction in project delivery time.

Senior Program Manager

Amazon
01.2019 - 01.2020
  • Spearheaded the development and execution of programs and initiatives to drive third-party seller success on Amazon's marketplace platform.
  • Collaborated seamlessly with cross-functional teams to identify and capitalize on opportunities for seller growth, optimizing the overall seller experience on Amazon.
  • Fostered strong relationships with key partners and stakeholders, including third-party developers and service providers, to support the growth and success of sellers on the platform.
  • Conducted rigorous data analysis and market research to identify trends and opportunities, improving the seller experience and driving overall seller growth.
  • Championed Developer Council and AppStore adoption programs, resulting in a 35% increase in adoption and utilization.
  • Revamped and optimized standard operating procedures to enhance Seller services, enabling them to scale and grow their business on Amazon Marketplace.
  • Organized and spearheaded Developer engagement events to advocate API usage and streamline API authorization processes, educating the developer community and boosting API exposure to cultivate Developer network integrations for superior Marketplace Vendor support.

  • Worked collaboratively with third-party sellers to expand their reach and access a broader customer base globally, facilitating their ability to connect with customers beyond local markets.

Supply Chain and Inventory Lead

Applied Intel Group Berlin
01.2018 - 01.2019
  • At Applied Intel Group Berlin, I initiated and led the development of the Supply Chain and Inventory Management division within an established Retail Merchandising Consulting organization.
  • Offering expert consultation, I served as a trusted business advisor to existing accounts.
  • My responsibilities included conducting thorough analysis of Supply Chain and Inventory Management processes and identifying opportunities for enhancement.
  • Devised and implemented client protocols for the data validation process for systems implementation, ensuring accuracy and reliability of data.
  • Engineered a streamlined launch process for future engagements, resulting in improved efficiency and client satisfaction.
  • Spearheaded the development of supply chain strategies aligned with clients' business goals and objectives to optimize their operations and improve their performance.
  • Identified inefficiencies and streamlined processes resulting in improved productivity, cost reduction, and increased customer satisfaction.
  • Successfully implemented technology solutions such as WMS and TMS to improve supply chain visibility and efficiency.
  • Provided expert guidance and support small to mid-size companies, optimizing their supply chain operations and improving their bottom line.

Executive Director of Merchandise Planning and Ana

Conn’s Home Plus
01.2016 - 01.2018
  • Conn's Home Furnishing, I oversaw a dynamic team of eight Planning Managers and Analysts, strategically managing merchandise planning for 170 stores spanning 15 states.
  • This encompassed a substantial inventory of $250 million, both Domestic and Import, contributing to a notable year-over-year Same Store Sales (SSS) improvement of 300 basis points.
  • Oversaw all corporate product flow, financial forecasting, and merchandising analytics for Conn’s Home Plus categories of trade - Appliances, Furniture, and Electronics.
  • Directed the corporate financial forecasting process, resulting in a $20M reduction in carrying inventory YOY.
  • Implemented flow adjustments to improve Inventory in Stock Metrics, improving in-stock metrics by 215bps, and aligning appropriate WOS targets across a 10 DC chain to align with corporate financial goals.
  • Spearheaded the development and implementation of strategic joint business planning processes and scorecard programs aimed at enhancing overall margin by 400 basis points.
  • Revamped store operations policies, serving as a key contributor to the corporate leadership committee.
  • Managed a strategic project, driving development and deployment of various reporting systems and process improvements.
  • Collaborated with a business reporting analyst to develop sales, in-stock, margin, ad analytics, and other business analytic tools, driving increased business efficiencies with manual tools provided.
  • Improved not-in-stock process to drive quicker response times for customer resolution and decrease overall customer out of stock issues by 380bps YOY.

Senior Director of Supply Chain

Grocery, Marsh Supermarkets
01.2015 - 01.2017
  • Guided a team of 15 individuals, including five direct reports, in the comprehensive management of inventory, demand forecasting, supply chain, and space utilization.
  • This involved the oversight of 36,000 centrally stocked items and an average of 40,000 items stocked through seasonal alternate flow paths.
  • Orchestrated Integrated Retail Inventory flow planning, financial and unit forecasting, distribution, and process development with an emphasis on optimizing supply chain operations.
  • Drove implementation of a new system process across Buying, Supply Chain, Inventory, Online Business, and Space Planning support teams.
  • Supervised direct reporting team in item maintenance and integration, P&L forecasting, assortment and supply chain optimization, and operational execution of product flow to stores.
  • Successfully transitioned $20+ million in inventory through a supply chain conversion from corporate-owned DC facilities to a 3PL, delivering approximately $14 million in expense savings.
  • Reduced year-over-year liability inventory by 32%, mitigating potential financial risks for the organization.
  • Collaborated with 3PL and Vendor partners to develop flow strategies to minimize potential in-stock issues, quickly react to sales trends, and proactively manage underperformance risks.
  • Conducted weekly business reviews to ensure continuous improvement and alignment with business objectives.
  • Implemented new systems for both Space Management and Inventory Management ERP ordering solutions.
  • Apollo Space Management Upgrade Installation includes 3500 basic and 2500 seasonal plan conversions, new shelf productivity analysis developed and by store/item data integration across data analytics platforms outside of Space Management suite.
  • JDA Fulfillment implementation to centralize ordering automation for 26K+ Items in the basic assortment.
  • Responsible for the E-commerce development.
  • Implemented delivery and pick up service in partnership with Instacart in three markets.
  • Lead the Marketing, P&L, Forecasting, Site Management, and overall business leadership for this trade channel.
  • Built a collaborative partnership with Digital Wine Community, Vivino app, to add an on the shelf link to +14million ratings and reviews for Wine Business growth of 15-30% on impacted wines.

Director of Inventory Management

Sears Holdings Corporation
01.2012 - 01.2015
  • Led a team responsible for implementing a new process across Buying, Inventory, Online Business, and support teams, encompassing Automotive, Outdoor Living, Sporting Goods, Toys, and Seasonal categories.
  • Managed a team of three direct reports and supported demand forecasting for integrated channels with an average of items centrally stocked and 40K stocked through alternate flow paths.
  • Oversaw integrated retail inventory flow planning, financial and unit forecasting, distribution, and process development for emerging market channels for both Sears and Kmart, resulting in an increase of $17mm.
  • Developed assortment planning process and achieved a 14% reduction in aged inventory year over year across business teams.
  • Implemented new forecasting procedures resulting in a 17% reduction in aged and not online inventory year over year.
  • Launched new online-specific metrics and process for emerging online channels, achieving an improvement of 4000bps in the year launched.
  • Analyzed damage root cause and developed reduction initiatives, resulting in a $2mm (-37%) savings in damage.

Inventory Director

Sears Holdings Corporation
01.2009 - 01.2012
  • Oversaw planning and forecasting for Grocery and Consumable categories across 5 financial divisions, including Alcohol/Tobacco, Readers Market, Food, and Household Products.
  • Led a team of 15 direct reports responsible for managing an average of $430 million in domestic and import inventory for the product flow of 6-7 aisles in all Kmart locations.
  • Achieved consistent management of receipts and inventory within +/- 2% of quarterly forecast.
  • Delivered consistent in-stock improvement, resulting in a net improvement of 300bps across varied businesses.
  • Headed Global Sourcing implementation initiatives for Private Label processes.
  • Played a strategic project role in the development and deployment of various systems and programs.
  • Reduced $10mm in inventory across business teams through improved flow forecasting and changes in truckload VMI ordering processes.

Product Manager

Sears Holdings Corporation Hoffman Estates
01.2002 - 01.2008
  • Led a team in the development and implementation of an Allocation ERP System, enhancing user processes and boosting fulfillment capabilities to align with forecast guidelines.
  • Collaborated closely with DVP Inventory Supply Chain Systems and VP IT Supply Chain Systems to define P&L requirements and prioritize projects for Allocation-related distribution system changes.
  • Developed an end-to-end Training and Certification program for the Allocation System used for seasonal and promotional basic product distributions across all businesses in the Kmart format, resulting in improved performance and compliance.
  • Led the successful implementation of a full retail ordering system conversion for Sears Apparel, from discovery to fully implemented transition, on Kmart platforms.
  • Tailored the transition to achieve all legacy functionality, resulting in a $15mm annual savings attributed to the project.

Inventory Manager

Sears Holdings Corporation
01.2001 - 01.2002
  • Revamped demand forecasting process by creating new reporting metrics and instituting monthly item-level forecasts and Vendor CPFR sessions to align on rolling 12-month forecast requirements, resulting in a 15% improvement in forecast accuracy.
  • Maintained a record of accomplishment of consistently managing receipts and inventory within +/- 5% of quarterly forecast, resulting in a 98% in- stock rate and a reduction in aged inventory by 20%.

Allocation Manager

Sears Holdings Corporation
01.1999 - 01.2001
  • Revitalized flow analysis process and optimized store placement of product flows, resulting in increased sell-through rates and the ability to support special holiday buys.
  • These efforts contributed to $5.3 million in sales and $2.3 million in margin.
  • Managed a team of 15 direct reports responsible for managing imported and domestic inventory for non-basic products across four business units: Ladies Apparel, Intimates, Costume Jewelry, and Fine Jewelry.

Education

Bachelors -

Oakland University
Rochester Hills, MI

Skills

  • Project Management
  • Program Management
  • Project Management
  • Stakeholder Management
  • Resource Management
  • Risk Management
  • IT Management
  • Technology Implementation
  • Data Integration
  • Data Management
  • Software Development Life Cycle
  • Big Data Analytics
  • Continuous Process Improvement
  • Supply Chain Management
  • Inventory Management
  • Vendor Relationship Management
  • Change Management
  • Customer Relationship Management
  • E-commerce
  • Problem Solving
  • Team Building
  • Cross-Functional Team Leadership

Continual Learning

Project Management | Scrum | AWS | Power BI | Big Data | Data Analytics | POS Systems | JDA | Microsoft Excel | Microsoft Office | Microsoft Dynamics 365 | Product Strategy | End to End Solutions | Predictive Analytics | Cloud-based Management | ERP Modernization | Agile, Waterfall, and Lean Methodologies | Blue Yonder | Azure

Affiliations

  • Harper College | Supply Chain Curriculum Advisory Committee 
  • Network of Executive Women | Women in Leadership
  • Sears Holding | Leadership Development
  • Smithsonian Institute | Transcriptionist

Timeline

Project Manager Technical Lead

Bright Byte Consultant, Air Culinaire Worldwide
09.2023 - Current

Technical Program Manager

Apex Solutions at Coinstar
01.2020 - 09.2023

Senior Program Manager

Amazon
01.2019 - 01.2020

Supply Chain and Inventory Lead

Applied Intel Group Berlin
01.2018 - 01.2019

Executive Director of Merchandise Planning and Ana

Conn’s Home Plus
01.2016 - 01.2018

Senior Director of Supply Chain

Grocery, Marsh Supermarkets
01.2015 - 01.2017

Director of Inventory Management

Sears Holdings Corporation
01.2012 - 01.2015

Inventory Director

Sears Holdings Corporation
01.2009 - 01.2012

Product Manager

Sears Holdings Corporation Hoffman Estates
01.2002 - 01.2008

Inventory Manager

Sears Holdings Corporation
01.2001 - 01.2002

Allocation Manager

Sears Holdings Corporation
01.1999 - 01.2001

Bachelors -

Oakland University

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Marietta Bourgeau