Anna Marie Garza
Levelland,TX
Summary
Dedicated office worker skilled at using MS Office and Google to create exceptional communications, presentations and spreadsheets. Maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities. Efficiency-driven clerical team member with demonstrated abilities in managing files, organizing records and coordinating paperwork. Devoted to enhancing team performance with smooth administrative support. Proficient Excel and Microsoft user.
Organized office professional with top-notch administrative skills and solid background in customer service industry. History surpassing business targets, satisfying customer demands and contributing to team success. Independently handles clerical needs and correspondence to support smooth business operations.
Enthusiastic individual eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of individuals and training to help in any job necessary. [Skill]. Motivated to learn, grow and excel in every day skills.
Overview
11
11
years of professional experience
1
1
Certificate
Work History
Deputy Clerk
Hockley County Clerk's Office
Levelland, TX
04.2016 - Current
- Tracked internal legal documents and verified submittal to Clerk's office for signature and execution to comply with predetermined guidelines.
- Maintained mutually beneficial relationships with external partners and vendors to facilitate efficient operations.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
- Interacted with customers by phone, email or in-person to provide information.
- Computer, Email, Fax. We provide Birth and Death certificate. Marriage license, Informal Marriage license. Recordation of Open Public Records, Plat records.
Casemanager
Children's Hope RTC
Levelland, TX
12.2010 - 02.2016
- Helped patients receive appropriate, high-quality care with reasonable results.
- Partnered with physicians, social workers, activity therapists, nutritionists and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Evaluated treatment plans against individual goals and healthcare standards.
- Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
- Managed caseload of [Number] children in welfare system to provide comprehensive, community-based care.
Education
Bachelor of Arts - Behavioral Science With A Minor in Health Care Adm
Ashford University
Canton, IA07.2015
Skills
- Critical Thinking
- Clerical Support
- Customer Satisfaction
- Outgoing Mail Preparation
- Data Recording
- Records Management Software
- Data Entry and 10-Key
- Office Supply Management
- Stocking and Replenishing
- Confidential Data Protection
- Materials Organization
- Billing and Invoicing
- Organizational Management
Certification
- Paternity Opportunity Program Training - 6/8/22
- Birth Registar Training - 6/1/22
- Vital Statistics Training - 6/21/22
- Cybersecurity Awareness Training - 2/12/21
Timeline
Deputy Clerk
Hockley County Clerk's Office
04.2016 - Current
Casemanager
Children's Hope RTC
12.2010 - 02.2016
Bachelor of Arts - Behavioral Science With A Minor in Health Care Adm
Ashford University
- Paternity Opportunity Program Training - 6/8/22
- Birth Registar Training - 6/1/22
- Vital Statistics Training - 6/21/22
- Cybersecurity Awareness Training - 2/12/21
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