Summary
Overview
Work History
Education
Skills
Languages
Timeline
background-images

Baaba Jackson

Laurel,MD

Summary

Understanding student with many social skills such as critical thinking, resiliency, understanding multiple point of views and eagerness to learn more. Proven skills in Accounting and traits of a leader. Dedicated learner and organizer.

Overview

1
1
year of professional experience

Work History

IQ Solutions

Gillian Gayle
Laurel, MD
05.2022 - 08.2022
  • Identified and assessed customer's needs quickly and accurately.
  • Taking orders from large institutions in order to supply quality items to the customer.
  • Collaborated with FDA, NINDS, NIH to effectively package orders.
  • Resolved customer issues quickly and efficiently to enhance overall customer satisfaction ratings.
  • Implemented corrective actions to fix root causes of various issues.
  • Improved overall progress through working closely with staff members.
  • Enhanced customer satisfaction ratings by resolving issues efficiently.
  • Optimized operational productivity and collaborated with staff to share and implement process improvements.
  • Sustained safety protocol, ensuring proper, effective and safe handling of equipment and material usage while adhering to FDA standards.

Five Guys

Five Guys Enterprises LLC
Laurel, MD
06.2021 - 08.2021
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Maintained organized, clean and professional to protect company reputation with customers.
  • Greeted guests warmly to foster welcoming environment.
  • Maintained up-to-date knowledge of menu options, specialties and menu deviations to accurately relay information to guests.
  • Cleaned and set up tables to promptly seat guests and reduce wait times.
  • Checked on guests throughout meal to attend to needs and provide great service.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Inspected dishes and utensils for cleanliness.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.

Education

Bachelor of Science - Accounting And Fraud Examination

Salisbury University
Salisbury, MD
05.2024

Skills

  • Analytical and Methodical
  • Organizational Skills
  • Socially Conscious
  • Creative Solutions
  • Healthy Work Habits
  • Critical Thinking
  • Good at Excel
  • Collaborative
  • Excellent Time management Skills
  • Transferable skills

Languages

Fante/Akan
Native or Bilingual

Timeline

IQ Solutions

Gillian Gayle
05.2022 - 08.2022

Five Guys

Five Guys Enterprises LLC
06.2021 - 08.2021

Bachelor of Science - Accounting And Fraud Examination

Salisbury University

Similar Profiles

CREATE PROFILE
Baaba Jackson