Open To Work
Baanetsi Molefe
Johannesburg
Summary
Dynamic professional with a proven track record at UCKG, excelling in mentorship program development and participant engagement. Skilled in office administration and customer relations, I leverage critical thinking to enhance mentee progress and foster supportive environments, achieving significant growth in participant confidence and skills.
Overview
2027
2027
years of professional experience
Work History
Mentor Coordinator
UCKG
2016 - Current
- Developed and implemented mentorship programs to boost participant engagement and growth.
- Coordinated training sessions to align with organizational objectives and mentor strengths.
- Evaluated mentee progress while providing feedback to enhance skills and confidence.
- Fostered relationships between mentors and mentees to create a supportive learning environment.
Administrative Assistant
UCKG
- Developed and implemented mentorship programs to boost participant engagement and growth.
- Coordinated training sessions to align with organizational objectives and mentor strengths.
- Evaluated mentee progress while providing feedback to enhance skills and confidence.
- Fostered relationships between mentors and mentees to create a supportive learning environment.
Education
High School Diploma -
Moses Maren Mission Technical Training Secondary School
Johannesburg Skills
Customer service
Data entry
Computer skills
Office administration
Microsoft Word
Customer and client relations
Computer proficiency
Critical thinking
Documentation and recordkeeping
Recordkeeping
Deadline oriented
Records management
Documentation and reporting
Accomplishments
- Designed a more efficient Excel template to track and manage office personnel calendars and daily meetings.
- Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
- Computer Proficiency - Created PowerPoint presentations that were successfully used for business development.
- Training - Responsible for training all new employees to ensure continued quality of customer service.
Languages
English
Upper intermediate (B2)
Sesotho
Upper intermediate (B2)
isiZulu
Advanced (C1)
Timeline
Administrative Assistant
UCKG
Mentor Coordinator
UCKG
2016 - Current
High School Diploma -
Moses Maren Mission Technical Training Secondary School