BABAR SALMAN
Manchester,CT
Summary
Dynamic and accomplished management expert with a progressive career spanning the banking, automotive finance, and information technology industries. Proven track record of developing and executing strategic business initiatives that drive customer acquisition, sales growth, and profitability. Skilled communicator and team leader with a talent for building robust relationships with internal and external stakeholders, fostering trust, confidence, and long-term partnerships. Visionary leader with a deep understanding of business priorities, adept at translating strategic objectives into revenue-driven actions and delivering results-oriented solutions.
HR professional with history of supporting HR functions and ensuring compliance with company policies. Proven ability to streamline onboarding processes and maintain accurate employee records. Known for strong collaboration skills and results-driven approach, adaptable to changing organizational needs.
Diligent HR Assistant with solid background in HR administration. Managed employee records, facilitated onboarding processes, and supported HR functions to ensure seamless operations. Demonstrated strong organizational and communication skills in coordinating between departments and handling sensitive information.
Professional in human resources, equipped for impactful contributions. Strong background in employee relations, policy implementation, and recruitment processes. Focused on team collaboration and delivering results. Reliable and adaptable to evolving organizational needs. Skilled in conflict resolution, compliance, and HR systems management.
Experienced with managing HR administrative tasks, including employee records and onboarding processes. Utilizes organizational and communication skills to support HR functions and improve efficiency. Track record of fostering team collaboration and adapting to evolving HR needs.
Multi-talented Human Resources Executive successful at streamlining costs and maximizing company profile in job market. Versed in EEOC and other relevant compliance statutes. Excellent organizational and time management skills coupled with task prioritization.
Overview
22
22
years of professional experience
Work History
HR Administrator
FNR Solutions
02.2021 - Current
- Streamlined onboarding processes to enhance new hire integration and reduce turnover.
- Administered employee benefits programs, ensuring compliance with regulations and policies.
- Developed training materials to improve employee engagement and performance metrics.
- Coordinated annual performance reviews, facilitating feedback sessions between management and staff.
- Led initiatives to promote workplace diversity and inclusion through targeted recruitment strategies.
- Mentored junior HR staff on best practices in employee relations and conflict resolution.
- Analyzed workforce trends to inform strategic decision-making in talent acquisition efforts.
- Updated HR database with new employee information, changes in benefits, and other details.
- Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases.
- Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters.
Branch Connection Specialist (RQA)
Woodforest National Bank
01.2017 - 01.2020
- Collaborated with branch teams to provide guidance on operating procedures and processes, ensuring compliance with banking policies and regulatory requirements.
- Served as primary contact for branch team members, providing first-call resolution response and liaising with other support areas to resolve issues promptly.
- Conducted regular branch audits to ensure adherence to policy and procedure, identifying areas for improvement and implementing corrective actions.
- Reviewed and updated logs to ensure accuracy and completeness, maintaining a high level of quality control.
- Worked closely with quality managers to develop and implement process improvements, enhancing customer service and reducing risk.
- Provided exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.
- Developed and maintained standard operating procedures, ensuring alignment with industry best practices and regulatory requirements.
- Utilized tracking software to accurately log and manage tickets, ensuring efficient issue resolution and quality control.
Finance Manager
John Eagle Honda
01.2015 - 01.2017
- Spearheaded auto finance operations, achieving a 25% increase in sales revenue through strategic deal structuring and negotiation with financial institutions.
- Developed and implemented a comprehensive credit analysis and approval process, resulting in a 30% reduction in defaults and a 20% increase in finance penetration.
- Successfully managed and grew a portfolio of $10 million in auto finance loans, achieving a 95% customer satisfaction rating and a 90% loan-to-value ratio.
- Built and maintained strong relationships with clients, vendors, state agencies, and banks, resulting in a 25% increase in repeat business and a 30% increase in referrals.
- Demonstrated expertise in auto dealer software, including DealerTrack and Reynolds & Reynolds, to streamline operations and improve efficiency.
- Consistently met or exceeded sales and revenue targets, with a focus on selling service contracts, insurance, and aftermarket products.
- Provided exceptional customer service, ensuring compliance with state laws and regulations, and maintaining a high level of customer satisfaction.
- Supervised and trained a team of finance professionals, developing their skills and knowledge to drive business growth and revenue generation.
Business Banker
Wells Fargo Bank
01.2012 - 01.2014
- Managed a portfolio of business banking relationships, providing financial solutions and advisory services to drive customer growth and revenue generation.
- Conducted financial analysis and assessed creditworthiness to recommend appropriate lending solutions and manage risk.
- Developed and executed business plans to achieve sales goals, expand market share, and enhance customer satisfaction.
- Built and maintained relationships with key decision-makers, identifying opportunities to cross-sell and upsell financial products and services.
- Collaborated with internal partners, including credit, risk, and operations teams, to ensure seamless delivery of banking services.
- Provided guidance and training to junior team members, sharing expertise and best practices to enhance team performance.
- Monitored and reported on market trends, competitor activity, and customer needs to inform business strategies.
- Ensured compliance with banking regulations, policies, and procedures, maintaining a high level of risk awareness and control.
Assistant Manager
New Alliance Bank
01.2004 - 01.2012
- Delivered exceptional customer experiences, resulting in a 25% increase in customer satisfaction and a 30% increase in sales revenue.
- Developed and executed targeted sales strategies, achieving a 50% increase in mortgage and loan originations.
- Implemented a comprehensive risk management program, reducing branch losses by 40% and ensuring compliance with regulatory requirements.
- Built and led high-performing teams, achieving a 25% increase in employee engagement and a 30% increase in productivity.
- Designed and delivered training programs, resulting in a 90% employee proficiency rate and a 25% increase in customer service ratings.
- Collaborated with senior management to develop and implement policies and procedures, driving business growth and revenue generation.
- Managed and optimized branch operations, achieving a 20% reduction in costs and a 15% increase in efficiency.
- Fostered strategic partnerships with internal stakeholders, driving cross-selling and upselling opportunities and enhancing customer relationships.
Education
Cloud Computing Certificate -
01.2016
Associate of Science - Computer Science
Manchester Community College
Manchester, CT01.2005
Skills
- Financial Software: Experience with financial software and systems, including DealerTrack and Reynolds & Reynolds
- Security: Knowledge of security best practices and compliance requirements
- Business development and sales
- Strategic planning and management
- Account and client management
- Vendor relations
- Accounting and financial management
- Product presentations
- Grievance procedures
- Human resources information systems
- Background checks coordination
- Internal communications
- HR policies development
- Compensation analysis
- Onboarding and orientation
- Recruitment and selection
- Staff scheduling
- Employee surveys analysis
- Exit interviews management
- Workforce planning
- Employee recognition programs
- Employee engagement initiatives
- Succession planning
- Flexible spending account administration
- Job descriptions creation
- Career pathing guidance
- FMLA administration
Accomplishments
- Resolved product issue through consumer testing.
- Collaborated with a team of 50+in the development of Getting to know you.
- Supervised a team of 50+ staff members.
- I have achieved the best results by effectively helping you get to know me.
LANGUAGES
Fluent in English, Hindi and Urdu
Interests
- Electronics and Circuit Building
- Web Development and Design
- Developing software, websites, and apps in various programming languages
Timeline
HR Administrator
FNR Solutions
02.2021 - Current
Branch Connection Specialist (RQA)
Woodforest National Bank
01.2017 - 01.2020
Finance Manager
John Eagle Honda
01.2015 - 01.2017
Business Banker
Wells Fargo Bank
01.2012 - 01.2014
Assistant Manager
New Alliance Bank
01.2004 - 01.2012
Associate of Science - Computer Science
Manchester Community College