Experienced Computer Network Support Specialist with a decade of expertise in troubleshooting, maintaining, and optimizing complex network systems in enterprise environments. Dedicated to providing technical support and ensuring the reliability and efficiency of network infrastructure. Strong communicator with a customer-focused approach, excelling in resolving network-related issues and ensuring smooth IT operations. Proficient in LAN/WAN, VPN, network monitoring, and troubleshooting tools like Wireshark. Seeking a challenging role to leverage skills and contribute to the success of an organization's network operations.