Summary
Overview
Work History
Education
Skills
References
Educationcertifications
Timeline
Babysitter

Babe Theno

Overland Park,KS

Summary

Inspiring Coach bringing extensive experience guiding and mentoring athletes to reach optimum potential. Driven and high-achieving with winning-team seasons throughout career history. Passionate about mentoring athletes to build sustainable training and eating habits.

Overview

20
20
years of professional experience

Work History

Morning Lead OST

JCPRD
08.2023 - Current
  • Monitored children to verify safe and secure environment.
  • Collaborated with teachers, parents and administrators to facilitate positive outcomes for students.
  • Modeled positive behavior and communication skills for students.
  • Organized and supervised large and small group activities.
  • Supported students in developing self-esteem and self-confidence.
  • Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
  • Established positive relationships with students and families.

Volleyball/Basketball Coach

City of Eudora Parks and Rec
08.2021 - Current
  • Instruction in basic skills on beginner level, team building, sportsmanship, game strategy, building self confidence and character development
  • Evaluated individual knowledge, skills, and strengths, and assigned team positions to maximize talent areas.
  • Acted as positive role model for team participants and in community.
  • Promoted good sportsmanship with competing teams on- and off-field.
  • Developed and implemented effective training and skills development strategies to improve overall team performance.
  • Offered constructive feedback to clients to help reach goals.
  • Promoted proper stretching, warmups and conditioning exercises to prevent sports injuries.

Elderly Caregiver for Mother

Elida Baeza
11.2021 - Current
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Assisted disabled clients to support independence and well-being.
  • Offered companionship and kindness to elderly patients.
  • Maintained clean, safe, and well-organized patient environment.
  • Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.

Stay at Home Mom/Homeschool Teacher

Self-employeed
04.2016 - Current
  • Graded homework, quizzes, classwork and exams to report on progress of student achievements.
  • Led groups of students on field trips to enriching destinations, introducing to new experiences and broadening education.
  • Organized hands-on instructional activities to supplement textbook instruction to engage and motivate students.
  • Adapted teaching methods and lesson plans to changing student needs.
  • Researched and chose appropriate curriculum to meet children's abilities and grade levels.
  • Evaluated classical, student-lead and unschooling methodologies for best option.
  • Researched multiple curricula, methodologies and perspectives as part of educational planning.
  • Attended textbooks fairs and homeschool meetings to understand different approaches to subject matter.
  • Fostered student curiosity and interest through creative hands-on activities.
  • Created and developed lesson plans to meet students' academic needs.
  • Boosted cultural awareness by incorporating children's literature from world cultures.

Human Resources Dept

UPS Global
02.2015 - 04.2016
  • Intake for FMLA leave across all divisions of UPS, helped create SOP for ADA Accommodations, took inbound phone inquiries, case management, direct contact with supervisors for leave approval, upload for all paperwork medical and forms, case follow-up, case review, create hard mail correspondence for case status
  • Updated HR database with new employee information, changes in benefits, and other details.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.
  • Created and implemented forward-thinking initiatives to improve employee engagement.
  • Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
  • Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.

Inside Sales Representative/Account Manager

UPS SCS
06.2011 - 02.2015
  • Sales negotiation skills, product knowledge, account management, sales report analysis, customer set up paperwork, creating tailored shipping infrastructure based on client need, professional phone skills, attention to detail, excellent listening skills, teamwork, innovative thinker, excessive data/file entry, efficient user of broad support systems

Sales Associate

New York & Company
11.2008 - 01.2012
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Solved customer challenges by offering relevant products and services.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Assessed customer needs and utilized suggestive selling techniques to drive sales.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.

Universal Freight Agent

UPS SCS
04.2009 - 06.2011
  • Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
  • Resolved any customer inquiries or complaints to restore satisfaction.
  • Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
  • Coordinated and verified proper dispatch of cargo shipments, working closely with different departments to resolve issues.
  • Utilized computer systems to manage cargo shipments and accurately track goods.
  • Liaised with customers provide status updates and explain cargo shipment delays.
  • Compiled accurate cargo manifests, avoiding shipping errors and meeting regulatory standards.
  • Built working relationships with clients to foster loyalty and encourage repeat business.
  • Bargained terms and rates with vendors and carriers for favorable shipping conditions.
  • Entered shipping information into computer system and estimated freight and postal rates.

CSI Index Project Manager

Kelley Services for Annan Marketing
09.2008 - 04.2009
  • Database entry, multitasking, multi-lingual skills used daily, contact management, phone skills, people skills, in-depth research, monthly data collection analysis instrumental to development of the computer survey program template team, problem solving, attention to detail, customer service, product knowledge, heavy computer and phone interaction, shipment tracking, quality surveyor, reported weekly to executive board, excellent phone report with frequent clientele, critical thinking

Sales Consultant

Freedom Cycles Inc.
05.2008 - 07.2008
  • Floor sales, inventory management, product knowledge, switchboard operator, heavy filing, sales paperwork, phone follow-up, appointment scheduling, customer service, attention to detail, product consulting, professional sales skills, problem solving, people skills, online sales training, specialist in meeting customer needs with new products/inventory

Internet Sales Fleet Manager

American Honda Motor Co.
02.2007 - 04.2008
  • Fielding Internet quote inquiries, professional sales skills, handling special finance customers, self-starter, lots of email communication, extensive phone follow-up, appointment scheduling, customer service, sales and leasing, all sales and leasing paperwork, all dealer trades, attention to detail, inventory management, event promoter, product knowledge, built customer database and brand loyalty, exceeded sales quota monthly, consulted on specialty products and services

Receiving Manager/Floor Sales Supervisor

The Toy Professor
09.2005 - 02.2007
  • Handled all receiving and shipping, inventory management, warehouse management, trained all new employees, all POS system diagnostics, cashier, retail merchandising, buying assistant, office duties, heavy typing, customer service, light marketing, key carrier, accounts payable, floor sales, built client base, event promoter, consulted on specialty products and services

Delivery Manager/Customer Service

Margarita Florist
09.2004 - 09.2005
  • Charted all delivery routes, heavy phones, heavy filing, customer service, inventory management, vehicle maintenance coordinator, problem solving, key carrier, customer follow-up, business to business networking

Administrative Assistant/Office Coordinator

The Well Church
06.2004 - 08.2004
  • Directed heavy phones, heavy filing, organizing, appointment scheduling, trip planning, childcare facilitator, summer program director, event outreach coordinator, business management, contact liaison, heavy typing, accounts payable director, church parish database liaison, communications facilitator

Education

Associate of Arts - Biblical History/Children's Pastoral Leadership

Berean Christian University
San Diego, CA
06-2004

Skills

  • Professional adult interaction skills
  • Ability to reach children and form trust/bonds
  • Customer service
  • Office management skills
  • Self-starter
  • Organized
  • Efficient
  • Consistent
  • Quick learner
  • Attention to detail
  • Ability to multi-task
  • Positive attitude
  • Works well under pressure
  • Maintains a working knowledge of Spanish
  • Critical thinker
  • Motivational leadership style

References

Available Upon Request

Educationcertifications

  • Graduated from Saddleback Valley Christian High School with Diploma
  • Associates in Biblical History 2004 from Berean University
  • Masters Commission Child Ministry Program Graduate 2004
  • The Well Children's Ministry Summer Program Director Summer 2004
  • South Coast Christian Assembly Children's Ministry Program Assistant Spring of 2005
  • Notary Republic of the State of California November 12, 2005 - 2009
  • Loan Signing Specialist Licensed of the State of California November 2005 - 2009
  • Honda Automotive Sales Consulting - Road to the Sale October 2007
  • Honda Ride and Drive - Beyond the Road Training January 2008
  • Honda Sales Training - The Perfect Delivery June 2008
  • UPS International/Domestic Universal Freight Training April 2009
  • UPS PST Training June 2011
  • UPS SSN Principles Training August 2012
  • Time 4 Learning Home school Annual Parent Workshop, Summer 2016
  • Medication Management/Advocate Training Lawrence Memorial Hospital, April 2021
  • Diabetes Management Training, Lawrence Memorial Hospital, November 2021

Timeline

Morning Lead OST

JCPRD
08.2023 - Current

Elderly Caregiver for Mother

Elida Baeza
11.2021 - Current

Volleyball/Basketball Coach

City of Eudora Parks and Rec
08.2021 - Current

Stay at Home Mom/Homeschool Teacher

Self-employeed
04.2016 - Current

Human Resources Dept

UPS Global
02.2015 - 04.2016

Inside Sales Representative/Account Manager

UPS SCS
06.2011 - 02.2015

Universal Freight Agent

UPS SCS
04.2009 - 06.2011

Sales Associate

New York & Company
11.2008 - 01.2012

CSI Index Project Manager

Kelley Services for Annan Marketing
09.2008 - 04.2009

Sales Consultant

Freedom Cycles Inc.
05.2008 - 07.2008

Internet Sales Fleet Manager

American Honda Motor Co.
02.2007 - 04.2008

Receiving Manager/Floor Sales Supervisor

The Toy Professor
09.2005 - 02.2007

Delivery Manager/Customer Service

Margarita Florist
09.2004 - 09.2005

Administrative Assistant/Office Coordinator

The Well Church
06.2004 - 08.2004

Associate of Arts - Biblical History/Children's Pastoral Leadership

Berean Christian University

Similar Profiles

CREATE PROFILE
Babe Theno