Summary
Overview
Work History
Education
Skills
Timeline
Generic

Babette Young

Manvel,TX

Summary

Proficient Operations Analyst along with 15 years of insight managing complex situations. Thoroughly manages customer data, expertly applying problem resolution via audits and troubleshooting. Extensively familiar with updated standards governing information management. Expertly applies knowledge to optimize quality control and data retention.


Overview

16
16
years of professional experience

Work History

Operations Analyst

Department Of Corrections, Health Services
Tallahassee, Florida
05.2019 - 04.2021
  • Investigated and resolved alerts, conducted queries and culled records to assist with maintenance and problem resolution.
  • Chief responsibilities not limited to assisting inmate and inmate's family members or friends with resolving concerns or complaints regarding treatment and medical care through the Department of Corrections. Contact with clients was through email, via correspondence, by mail or phone.
  • Providing feedback to immediate supervisors consisting of psychological, dental, and medical staff in Health Services Department at our Central Office.

Secretary to Chief Health Officer

Dept Of Corrections Medical Facility @ Franklin CI
Carrabelle, Florida
12.2007 - 12.2014


  • Consult coordinator for specialty consults to be approved by medical staff at Central Office in Tallahassee. Consults such as surgeries, MRI's, physical therapy, etc. Responsible for pulling information from medical files to be approved by CHO to make approval happen.
  • Manage cost/billing logs for supplies, equipment, and services. Logged and routed inmate grievances.
  • Scheduled optometry, ultrasound, and dermatology appointments.
  • Prepared billing and invoicing of outside medical care for inmates.
  • Tracked employee TB testing and submitted results to Central Office.
  • Managed inmate orderlies, equipment logs, supply lists, and scheduling of duties.
  • Managed and provided maintenance requests fo facility.
  • Managed department meetings, minutes, incoming calls, daily mail, and files.
  • Assisted in collection and assembling information for hiring packets

Office Assistant

L.S. Dawson Development Company
Indianapolis , Indiana
03.2002 - 08.2007

Employed for four plus years by this family-owned development company. As assistant to the owner and partners, my responsibilities included showing listed homes, setting appointments with realtors, greeting prospective home buyers and visitors. Updating spread sheets, revising price schedules and maps, providing customer service support, preparing correspondence and supply orders. Handling calls and inquiries, and other varied administrative duties. My work was very enjoyable and rewarding.

Estimating and Customer Service

Morgan Francis
Indianapolis, Indiana
10.1999 - 02.2001

Morgan Francis processed orders for flagpoles from government organizations, office buildings, libraries, and hospitals, etc. around the nation. My chief responsibilities included customer service support, bidding purchases, sales, order entry, gathering marketing information, as well as contract and warranty review and negations. I left the company due to moving my family

Education

High School Diploma -

Harlem High School
Harlem Georgia
05.1974

Skills

    My chief experience is in business management, customer service, and office administration I am computer literate with working knowledge of MS Word, Excel and other custom computer programs My strengths are being able to set and obtain work related goals, communicate effectively both verbally and in writing, efficiently manage multiple tasks and assignments, organize and prioritize work, and maintain positive working relationships I pride myself in how serious I take my responsibilities and how I'm able to utilize,organize, and perform my duties

Timeline

Operations Analyst

Department Of Corrections, Health Services
05.2019 - 04.2021

Secretary to Chief Health Officer

Dept Of Corrections Medical Facility @ Franklin CI
12.2007 - 12.2014

Office Assistant

L.S. Dawson Development Company
03.2002 - 08.2007

Estimating and Customer Service

Morgan Francis
10.1999 - 02.2001

High School Diploma -

Harlem High School
Babette Young