Babette Y. Carlson
Colorado Springs,CO
Summary
Nationally Certified Medical Assistant, CMA, Entry Level Patient Access Representative and Entry Level Medical Administration Positions and Triage support.
Pursuing full-time role equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Reliable Medical Support professional with about 1.5 years of experience in clinic environment. Expertly assist with office operations and physician support by gathering patient information, vitals and patient documentation. Cheerful during each patient interaction to improve satisfaction ratings and patient retention.
Overview
1
1
year of professional experience
Work History
CMA
Duncan Family Medicine
01.2024 - 10.2024
- Welcomed patients, checked them in for their appointments.
- Collected deductibles and copays to post money to patient accounts.
- Verified patient information by interviewing patient, recording medical history, and chief complaint.
- Directed patients to exam rooms, and prepared for physician examinations.
- Registered new patients and updated existing patient demographics by collecting detailed patient information.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assessed calls and inquiries to prioritize services based on medical emergencies.
- Facilitated patient flow by notifying provider of patients' arrival, being aware of delays and communicating with patients and clinical staff.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Used the Advantage MD program
CMA Float
Mary Bridge Childrens
09.2023 - 12.2023
- Collected and documented patient medical information such as blood pressure , weight, height and head circumference
- Implemented care and efficiency improvements to support and enhance office operations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Conducted one week infant bilirubin test.
- Learned the basics to the EPIC program
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Education
Continuing Education Credits - Continuing Education
NCCT
Olympia, WA06.2025
Diploma/ CMA Program Completion & CMA Certificate - Medical Assistant
UEI College
Tacoma, WA08-2023
High School Diploma -
Timberline High School
Lacey06.1997
Skills
- BLS/ CPR, first aid
- EMR / EHR
- Interpersonal relations skills
- Fast Learner
- Entry Level Medical office administration
- Excellent attention to detail
- Adaptability and Flexibility
- Vital signs monitoring
- Multiple phones lines
- HIPAA compliance
- Reliable team player
- Clinical documentation
- Electrocardiography (EKG)
- Entry Level data input
- Document filing
- Appointment scheduling
Timeline
CMA
Duncan Family Medicine
01.2024 - 10.2024
CMA Float
Mary Bridge Childrens
09.2023 - 12.2023
Continuing Education Credits - Continuing Education
NCCT
Diploma/ CMA Program Completion & CMA Certificate - Medical Assistant
UEI College
High School Diploma -
Timberline High School
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