Saffa Hamidi
Concord,CA
Summary
Skilled professional brings strong people skills to customer interactions. Honest, hardworking demeanor paired with always-accurate money-counting. Expertly meets new challenges with attention to detail and team spirit.
Overview
2
2
years of professional experience
Work History
Teller
California Check Cashing
Concord
10.2022 - Current
- Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
- Enhanced customer satisfaction by successfully promoting additional bank offerings, including checking account and other services, to new and existing customers.
- Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.
Assistant Manager
California Check Cashing
Concord
03.2023 - 07.2023
- Provided leadership during times of organizational change or crisis situations.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Created monthly reports for senior management summarizing operational performance metrics.
- Coached, mentored and trained team members in order to improve their job performance.
Guest Service Team Member
Burger King
Concord
06.2022 - 12.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Ensured accurate and balanced daily transactions utilizing a computerized point-of-sale system.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Education
High School Diploma -
Concord High School
Concord, CA06-2020
Skills
- Guest Relations
- Excellent communication skills
- Excellent time management skills
- Bilingual in [Farsi]
- Customer Service
- Cash Handling
- Cash Register Operation
- Drawer balancing
- Staff Development
- Team Leadership
- Sales management
Languages
English
Full Professional
Farsi
Native/ Bilingual
References
References available upon request.
Timeline
Assistant Manager
California Check Cashing
03.2023 - 07.2023
Teller
California Check Cashing
10.2022 - Current
Guest Service Team Member
Burger King
06.2022 - 12.2022
High School Diploma -
Concord High School
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