Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Saffa Hamidi

Concord,CA

Summary

Skilled professional brings strong people skills to customer interactions. Honest, hardworking demeanor paired with always-accurate money-counting. Expertly meets new challenges with attention to detail and team spirit.

Overview

2
2
years of professional experience

Work History

Teller

California Check Cashing
Concord
10.2022 - Current
  • Provided exceptional customer service to customers by answering inquiries, resolving complaints and processing transactions in a timely manner.
  • Enhanced customer satisfaction by successfully promoting additional bank offerings, including checking account and other services, to new and existing customers.
  • Processed deposits, withdrawals, transfers, loan payments and other transactions accurately and efficiently.

Assistant Manager

California Check Cashing
Concord
03.2023 - 07.2023
  • Provided leadership during times of organizational change or crisis situations.
  • Maintained up-to-date records of employee attendance, payroll information, vacation requests.
  • Resolved conflicts between employees by providing guidance on company policies and procedures.
  • Created monthly reports for senior management summarizing operational performance metrics.
  • Coached, mentored and trained team members in order to improve their job performance.

Guest Service Team Member

Burger King
Concord
06.2022 - 12.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Ensured accurate and balanced daily transactions utilizing a computerized point-of-sale system.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.

Education

High School Diploma -

Concord High School
Concord, CA
06-2020

Skills

  • Guest Relations
  • Excellent communication skills
  • Excellent time management skills
  • Bilingual in [Farsi]
  • Customer Service
  • Cash Handling
  • Cash Register Operation
  • Drawer balancing
  • Staff Development
  • Team Leadership
  • Sales management

Languages

English
Full Professional
Farsi
Native/ Bilingual

References

References available upon request.

Timeline

Assistant Manager

California Check Cashing
03.2023 - 07.2023

Teller

California Check Cashing
10.2022 - Current

Guest Service Team Member

Burger King
06.2022 - 12.2022

High School Diploma -

Concord High School

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Saffa Hamidi