Babili Dabo
Aurora,CO
Summary
Detail-oriented professional with expertise in customer service, administrative support, and business operations. Skilled in Microsoft Office, CRM systems, and data management, with strong communication, problem-solving, and organizational abilities. Known for delivering high-quality service, resolving issues efficiently, and contributing innovative solutions to drive team success.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Investor Service Analyst
Janus Henderson
Denver , CO
2024.01 - Current
- Conducted market research to identify and track investment trends, including economic data, industry-specific data, and company-specific data
- Developed and maintained financial models to support investment decisions, using tools such as Excel, Yahoo Finance, and other financial software
- Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
- Enhanced team collaboration by providing clear communication of complex findings through visualizations and reports.
Financial Consultant
Canvas Credit Union
Aurora , CO
2024.05 - 2024.12
- Assisted walk-in traffic with identifying financial needs and goals to provide customized solutions.
- Helped individuals and families build and execute wealth management strategies based on unique goals and objectives.
- Worked with clients to support understanding of rationale and details of financial strategies.
- Educated clients on various financial matters and provided professional recommendations on investment opportunities, products, and services based on each clients' individual needs.
Administrative Assistant
University Of Northern Colorado
Greeley , CO
2021.08 - 2023.05
- Provided administrative support to the Bachelor of Arts department.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Education
Bachelor of Science - Business Finance
University of Northern Colorado
Greeley, CO2023-05
Skills
- Analytical and Critical Thinking
- Team Collaboration and Leadership
- Adaptability
- Compliance Analysis
- Microsoft Suite Proficiency
- Product and service solutions
- Team Building. and Leadership
- Financial Reporting
- Customer service
- Call center experience
Certification
- Colorado Notary
- Registered NLMS
Timeline
Financial Consultant
Canvas Credit Union
2024.05 - 2024.12
Investor Service Analyst
Janus Henderson
2024.01 - Current
Administrative Assistant
University Of Northern Colorado
2021.08 - 2023.05
- Colorado Notary
- Registered NLMS
Bachelor of Science - Business Finance
University of Northern Colorado
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