Dedicated Executive Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Work History
Administrative Assistant
Hewlett-Packard, via KForce
04.2019 - Current
Managing daily admin in a supportive, efficient, and effective way that includes the following, amongst Ad Hoc requests/tasks:
Arrange and manage team meetings and meals
Travel arrangements as requested – Concur
EEM – for managers on Workday
Arrange meetings, venues, catering menus, presentation equipment, and office supplies for all team members
Establish new customer database and send out 1K+ welcome kits for owners of home-based business printers
Arrange all department interviews for potential employees
Send out welcome kits to new employees
Purchase equipment as needed
Order and track new PC’s for new employees
Create and manage all new Purchase Orders and renewal of software licenses as required
Create new Purchase Orders for HP printers for testing
Send and manage printers to international vendors for testing
Arrange quarterly lunches for 12 teams
Arrange pre-paid labels through UPS
Assist with SOW’s (statement of work) and AP (accounts payable) queries
Download and reconcile PCard (purchase card) invoices
Maintain Instant Ink org chart and PDL’s (public distribution lists) (X18)
Log calls to IT when assistance is needed
Order and distribute HP swag for engineers
Arrange flowers or baby gifts for new editions to the family
Log calls for CREWS assistance
Arrange off-site events
Arrange and distribute gifts for team members
Move champion
Spotlight Awards – manage nominations and create presentations monthly
Dispatch Supervisor
Michael’s Messenger Service
01.2018 - 01.2019
Dispatched out-of-state couriers to collect & deliver medical scripts from the pharmacy to patients’ homes
Track orders from collection to delivery and submit delivery reports
Independent contractor on-boarding; created training manual;
Maintained supply orders
Project lead-driver dispatch for CVS pharmacy pick-up at 22 stores with 8 drivers
Managing drivers & client relationships
Maintained updated and detailed records of calls in physical and electronic database
Directed dispatching, routing, and tracking of more than a 100 fleet vehicles
Evaluated and adjusted several routes based on daily needs, available workers, traffic hazards, and weather conditions
Managed 10 dispatchers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity
Closely monitored dispatch board to triage and prioritize over 150 daily calls
Tracked delivery progress to identify possible delays and provide real-time updates to customers
Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport
Customer Service Representative, Independent Executive Assistant
01.2016 - 01.2018
Reorganized office files, expense spreadsheets, and libraries for three home-based businesses
Ordered supplies, equipment; schedule appointments, meeting space, and etc.
Updated account information to maintain customer records
Offered advice and assistance to customers, paying attention to special needs or wants
Executive Assistant/Office Manager
IQ South Africa
02.2006 - 07.2015
EA to CEO and Director of Process Innovation and Risk/Financial Services
OHS Representative for Process Innovation (PI)
Company Travel Coordinator
Extensive diary management
Agenda updating & distributing; action items
Attendance & minutes of the PI Ops meetings
Arrange meetings venues and catering
Arrange bi-annuals for PI Leadership Team
Reassign leave to respective managers
Update the PI Distribution list; update PI group email
Consultants & contractor resumes update on database
Learning & Development spreadsheet and agreements; request provider invoices
Travel purchase orders for bookings; update travel spreadsheet; travel requisitions.
Executive Assistant
PriceWaterhouse Coopers
01.2005 - 01.2006
Coordinated schedules and meetings and expenses for Partner
Executive Assistant
Coca-Cola
01.2001 - 01.2005
Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Personal Assistant/Front Office Manager
Arthur Burnam Agency
01.1988 - 01.1998
Coordinated projects
Administration, Managed day to day operations
Trained new PA
Education
Diploma - Prince2 Project Management Software Theory
In-House
Johannesburg South Africa
2012
Speedwriting - Shorthand - undefined
Siyanqoba College
2008
Diploma - Event and Conference Management
Damelin College
2006
Professional Business Women Training - undefined
ABI
2003
Project Management Diploma - undefined
Rand Afrikaans University
2002
B.A. - Psychology
University of Durban, ILX
1988
Skills
Microsoft Office
Logistics and Schedule Management
Administrative Support Specialist
Records Management Databases
Travel Arrangement Coordination
Office Administration
Travel Administration
Executive Support
Spreadsheet Tracking
Office Supplies and Inventory
Interpersonal Communications
Executive Travel
Training Schedule Setup
Timeline
Administrative Assistant
Hewlett-Packard, via KForce
04.2019 - Current
Dispatch Supervisor
Michael’s Messenger Service
01.2018 - 01.2019
Customer Service Representative, Independent Executive Assistant
01.2016 - 01.2018
Executive Assistant/Office Manager
IQ South Africa
02.2006 - 07.2015
Executive Assistant
PriceWaterhouse Coopers
01.2005 - 01.2006
Executive Assistant
Coca-Cola
01.2001 - 01.2005
Personal Assistant/Front Office Manager
Arthur Burnam Agency
01.1988 - 01.1998
Diploma - Prince2 Project Management Software Theory
Global Program Manager – Commercial Card at HEWLETT PACKARD ENTERPRISE / HEWLETT PACKARDGlobal Program Manager – Commercial Card at HEWLETT PACKARD ENTERPRISE / HEWLETT PACKARD