Summary
Work History
Education
Skills
Timeline
AdministrativeAssistant

Babs Whetsell

EA/Admin Assistant
Manor,TX

Summary

Dedicated Executive Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Work History

Administrative Assistant

Hewlett-Packard, via KForce
04.2019 - Current
  • Managing daily admin in a supportive, efficient, and effective way that includes the following, amongst Ad Hoc requests/tasks:
  • Arrange and manage team meetings and meals
  • Travel arrangements as requested – Concur
  • EEM – for managers on Workday
  • Arrange meetings, venues, catering menus, presentation equipment, and office supplies for all team members
  • Establish new customer database and send out 1K+ welcome kits for owners of home-based business printers
  • Arrange all department interviews for potential employees
  • Send out welcome kits to new employees
  • Purchase equipment as needed
  • Order and track new PC’s for new employees
  • Create and manage all new Purchase Orders and renewal of software licenses as required
  • Create new Purchase Orders for HP printers for testing
  • Send and manage printers to international vendors for testing
  • Arrange quarterly lunches for 12 teams
  • Arrange pre-paid labels through UPS
  • Assist with SOW’s (statement of work) and AP (accounts payable) queries
  • Download and reconcile PCard (purchase card) invoices
  • Maintain Instant Ink org chart and PDL’s (public distribution lists) (X18)
  • Log calls to IT when assistance is needed
  • Order and distribute HP swag for engineers
  • Arrange flowers or baby gifts for new editions to the family
  • Log calls for CREWS assistance
  • Arrange off-site events
  • Arrange and distribute gifts for team members
  • Move champion
  • Spotlight Awards – manage nominations and create presentations monthly

Dispatch Supervisor

Michael’s Messenger Service
01.2018 - 01.2019
  • Dispatched out-of-state couriers to collect & deliver medical scripts from the pharmacy to patients’ homes
  • Track orders from collection to delivery and submit delivery reports
  • Assisted in accounts payable; driver audits; variance reports, standardize MMS templates
  • Independent contractor on-boarding; created training manual;
  • Maintained supply orders
  • Project lead-driver dispatch for CVS pharmacy pick-up at 22 stores with 8 drivers
  • Managing drivers & client relationships
  • Maintained updated and detailed records of calls in physical and electronic database
  • Directed dispatching, routing, and tracking of more than a 100 fleet vehicles
  • Evaluated and adjusted several routes based on daily needs, available workers, traffic hazards, and weather conditions
  • Managed 10 dispatchers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity
  • Closely monitored dispatch board to triage and prioritize over 150 daily calls
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers
  • Maintained professional relationship with shippers, receivers and drivers to increase trust, reliability and rapport

Customer Service Representative, Independent Executive Assistant

01.2016 - 01.2018
  • Reorganized office files, expense spreadsheets, and libraries for three home-based businesses
  • Ordered supplies, equipment; schedule appointments, meeting space, and etc.
  • Updated account information to maintain customer records
  • Offered advice and assistance to customers, paying attention to special needs or wants

Executive Assistant/Office Manager

IQ South Africa
02.2006 - 07.2015
  • EA to CEO and Director of Process Innovation and Risk/Financial Services
  • OHS Representative for Process Innovation (PI)
  • Company Travel Coordinator
  • Extensive diary management
  • Agenda updating & distributing; action items
  • Attendance & minutes of the PI Ops meetings
  • Arrange meetings venues and catering
  • Arrange bi-annuals for PI Leadership Team
  • Reassign leave to respective managers
  • Update the PI Distribution list; update PI group email
  • Log calls for maintenance
  • Interviews management
  • Client scheduling and retention
  • Bench reports; consultant management, billable hours, progress reports
  • Consultants & contractor resumes update on database
  • Learning & Development spreadsheet and agreements; request provider invoices
  • Travel purchase orders for bookings; update travel spreadsheet; travel requisitions.

Executive Assistant

PriceWaterhouse Coopers
01.2005 - 01.2006
  • Coordinated schedules and meetings and expenses for Partner

Executive Assistant

Coca-Cola
01.2001 - 01.2005
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.

Personal Assistant/Front Office Manager

Arthur Burnam Agency
01.1988 - 01.1998
  • Coordinated projects
  • Administration, Managed day to day operations
  • Trained new PA

Education

Diploma - Prince2 Project Management Software Theory

In-House
Johannesburg South Africa
2012

Speedwriting - Shorthand - undefined

Siyanqoba College
2008

Diploma - Event and Conference Management

Damelin College
2006

Professional Business Women Training - undefined

ABI
2003

Project Management Diploma - undefined

Rand Afrikaans University
2002

B.A. - Psychology

University of Durban, ILX
1988

Skills

  • Microsoft Office
  • Logistics and Schedule Management
  • Administrative Support Specialist
  • Records Management Databases
  • Travel Arrangement Coordination
  • Office Administration
  • Travel Administration
  • Executive Support
  • Spreadsheet Tracking
  • Office Supplies and Inventory
  • Interpersonal Communications
  • Executive Travel
  • Training Schedule Setup

Timeline

Administrative Assistant

Hewlett-Packard, via KForce
04.2019 - Current

Dispatch Supervisor

Michael’s Messenger Service
01.2018 - 01.2019

Customer Service Representative, Independent Executive Assistant

01.2016 - 01.2018

Executive Assistant/Office Manager

IQ South Africa
02.2006 - 07.2015

Executive Assistant

PriceWaterhouse Coopers
01.2005 - 01.2006

Executive Assistant

Coca-Cola
01.2001 - 01.2005

Personal Assistant/Front Office Manager

Arthur Burnam Agency
01.1988 - 01.1998

Diploma - Prince2 Project Management Software Theory

In-House

Speedwriting - Shorthand - undefined

Siyanqoba College

Diploma - Event and Conference Management

Damelin College

Professional Business Women Training - undefined

ABI

Project Management Diploma - undefined

Rand Afrikaans University

B.A. - Psychology

University of Durban, ILX
Babs WhetsellEA/Admin Assistant