Baby Mitchell
Garland
Summary
Dynamic professional with a proven track record at Finished LLC, excelling in customer service and problem-solving. Adept at managing complex calendars and enhancing client satisfaction through effective communication. Skilled in financial analysis and team collaboration, driving operational efficiency and fostering positive relationships. Committed to delivering results and exceeding expectations. Resourceful professional in customer-facing roles, adept at handling high volumes of inquiries and administrative tasks with speed and accuracy. Specialize in effective communication, data entry, and appointment scheduling to support operational flow. Excel in problem-solving, time management, and adaptability, ensuring positive experiences for both clients and team members.
Overview
3
3
years of professional experience
Work History
Receptionist
Finished LLC
Dallas
12.2024 - Current
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Answered multi-line telephone with polite tone of voice to provide general information and answer inquiries.
- Used company badging system to create badges for new employees and visitors.
- Transcribed tapes and notes from meetings into prescribed formats.
- Investigated and analyzed client complaints to identify and resolve issues.
- Scheduled and confirmed appointments, managing a complex calendar for multiple staff members.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Salesperson
Waffle House
Greenville
05.2022 - Current
- Collaborated with team members to develop effective sales plans.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Assisted customers in selecting appropriate products or services for their needs.
- Identified customer needs by asking questions and advising on best solutions.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Maximized sales by keeping areas tidy, fully stocked and correctly priced.
Host
Chilis's Bar and Grill
Garland
10.2021 - 04.2022
- Ensured compliance with health and safety regulations within the restaurant.
- Greeted incoming guests to escort to assigned dining area and present menus.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Managed guest expectations by relaying information regarding hours, wait times and specials.
Education
Bachelor of Science - Business Administration
East Texas A&M University
Commerce, TX12-2026
Skills
- Financial analysis
- Marketing strategy
- Database management
- Customer relationship management
- Sales forecasting
- Data-driven decision making
- Customer service
- Microsoft Excel
- Effective communication
- Team collaboration
- Problem solving
- Project management
- Market research
Timeline
Receptionist
Finished LLC
12.2024 - Current
Salesperson
Waffle House
05.2022 - Current
Host
Chilis's Bar and Grill
10.2021 - 04.2022
Bachelor of Science - Business Administration
East Texas A&M University
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