Micah Tateishi
Honolulu
Summary
Highly disciplined and motivated former College Athlete with experience in leadership, teamwork, and goal setting. Strengths include strong communication skills, adaptability to different environments and situations, along with the capability to perform under pressure. Demonstrated positive impact through consistent commitment to personal growth and contribution to team success.
Overview
10
10
years of professional experience
Work History
Private Soccer Trainer
Owner
Honolulu
08.2024 - Current
- Executed soccer drills focusing on agility, ball control, speed, and shooting accuracy, resulting in measurable player skill enhancement.
- Designed tailored training programs catering to various skill levels, enhancing individual player development.
- Engaged with parents to review player progress and outline personalized development strategies.
Lead Server, Supervisor/Assistant Manager
1938 Indochine
Honolulu
02.2023 - Current
- Supervised dining room operations to ensure exceptional guest experiences.
- Oversee staff, setting expectations and holding people accountable
- Managed opening and closing duties to facilitate restaurant operations.
- Resolved guest complaints promptly to maintain a positive dining atmosphere.
- Resolved customer complaints professionally to foster positive relationships with guests.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Trained new servers on menu items and service procedures.
- Collaborated with management to coordinate successful special functions and events.
- Selling/promoting different whiskeys and cigars
- Communicating with staff and leading by example
Call Center Agent
First Hawaiian Bank
Honolulu
07.2021 - 05.2022
- Handled high call volumes efficiently, ensuring customer inquiries were addressed promptly.
- Engaged customers by promoting tailored financial products and services, enhancing customer satisfaction.
- Identified customers’ needs and effectively communicated solutions in a formal manner.
- Clarifying policies and various regulations of the bank
Call Center Agent
Hawaiian Telcom
Honolulu
03.2021 - 06.2021
- Resolved customer complaints, enhancing customer satisfaction through effective communication and problem-solving skills.
- Built strong relationships with customers, fostering loyalty through effective communication skills.
- Collaborated with team members to streamline call handling procedures, contributing to improved overall efficiency.
Office Clerk Assistant
Tateishi and Tanaka, Attorneys Law Corporation
Wailuku
05.2016 - 07.2020
- Ensured accurate record-keeping and filing systems for legal documents, facilitating efficient retrieval.
- Utilized office software for document creation and data management tasks.
- Supported attorneys in preparing documents and organizing case files for improved accessibility.
- Organized paperwork into designated folders to maintain orderly filing systems.
Education
Bachelor of Communication -
Notre Dame de Namur University
Belmont, California12-2020
Skills
- Athletic training
- Sales promotion
- Customer service
- Team collaboration
- Relationship building
- Effective communication
- Leadership skills
Timeline
Private Soccer Trainer
Owner
08.2024 - Current
Lead Server, Supervisor/Assistant Manager
1938 Indochine
02.2023 - Current
Call Center Agent
First Hawaiian Bank
07.2021 - 05.2022
Call Center Agent
Hawaiian Telcom
03.2021 - 06.2021
Office Clerk Assistant
Tateishi and Tanaka, Attorneys Law Corporation
05.2016 - 07.2020
Bachelor of Communication -
Notre Dame de Namur University