Baby Lorelei Ong
Spring Valley,NV
Summary
Knowledgeable pharmacy professional skilled at helping pharmacists complete accurate prescriptions in fast-paced settings. Security-minded and experienced in coordinating between prescribers, insurance companies and customers to resolve problems. Strong interpersonal and multitasking abilities.
Overview
13
13
years of professional experience
Work History
Lead Manufacturing Operator III
AnazaoHealth
Las Vegas, NV
06.2021 - Current
- Assisted in the training of new pharmacy technicians and provided feedback on their performance.
- Ensured that all medications were stored properly, following safety protocols.
- Ordered supplies and restocked shelves when necessary.
- Performed quality control checks to ensure accuracy of medication dispensing.
- Reviewed orders for completeness, accuracy, and compliance with applicable laws and regulations.
- Oversaw inventory management processes such as ordering, stocking, tracking expiration dates.
- Conducted regular audits of drug inventories to detect any discrepancies or irregularities.
- Prepared sterile products according to established standards and procedures.
- Monitored staff productivity levels and provided guidance when needed.
- Tracked medication usage trends in order to identify potential areas for improvement.
- Managed day-to-day operations of the pharmacy department including staffing schedules.
- Developed policies and procedures for the efficient operation of the pharmacy department.
- Dispensed appropriate medications while adhering to all state laws governing controlled substances.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Maintained clean and organized pharmacy shelving and work areas.
- Maintained accurate records of production output and quality inspections.
- Performed daily maintenance on machines, including cleaning and lubrication.
- Identified and reported any machine malfunctions or irregularities to supervisors.
- Ensured all safety protocols were followed at all times during operation of machinery.
- Monitored feed rates, temperatures, pressures, and other variables throughout the production process.
- Inspected finished products for defects or deviations from specifications before packaging them for shipment.
- Verified that all necessary supplies were stocked for uninterrupted production flow.
- Kept work area clean and organized according to established guidelines.
- Participated in regular team meetings focused on improving productivity goals.
- Reported any identified issues with quality control procedures immediately.
- Documented daily production data and submitted accurate time logs to keep management up-to-date.
- Verified production orders prior to starting set-up.
Data Entry Pharmacy Technician
Rxrelief
Las Vegas, NV
01.2020 - 05.2022
- Conducted quality assurance checks on prescription data entries for accuracy and completeness.
- Maintained records of all transactions related to patient prescriptions.
- Performed data entry of patient prescriptions into the pharmacy system.
- Verified accuracy of prescription information and entered relevant data into database.
- Reviewed prescriptions for accuracy prior to dispensing medications to customers.
- Processed customer orders, insurance claims, and payments in a timely manner.
- Resolved discrepancies between insurance coverage and medication costs.
- Troubleshot software issues related to data entry processes or systems maintenance needs.
Retail Pharmacy Technician
Walmart Pharmacy
Las Vegas, NV
04.2017 - 05.2021
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Managed filing of prescriptions, both electronically and manually.
- Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
- Verified accuracy of medication labels before they were dispensed to customers.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Received payment from customers and processed credit card transactions when necessary.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
- Restocked shelves with new supplies of medications as needed.
- Kept accurate records of controlled substances received and dispensed in accordance with DEA regulations.
- Organized work areas so that everything was easily accessible when needed.
- Assisted in training new employees on pharmacy procedures.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Verified prescriptions and drug labels, documents and packages.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Interpreted and processed medication orders under supervision of pharmacist.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Prepared prescription transfers to other pharmacies.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Improved inventory management procedures to reduce overhead, backorders and overstock.
- Flagged potential side effects and allergies to prescribed medications for patients.
- Promoted supplement and nutritional products to maximize sales and customer wellness.
- Answered telephones to respond to questions or requests.
- Entered prescription information into computer databases.
- Operated cash registers to accept payments from customers.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
- Cleaned and maintained equipment or work areas according to prescribed methods.
- Ordered, labeled and counted stock of medications and entered inventory data into computer.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
- Maintained proper storage and security conditions for drugs.
- Prepared and processed medical insurance claim forms and records.
- Received and stored incoming supplies and informed supervisors of stock needs and shortages.
- Prepacked bulk medicines, filled bottles with prescribed medications and typed and affixed labels.
- Established or maintained medications and other patient profiles.
- Mixed pharmaceutical preparations according to written prescriptions.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
Pharmacy Technician
Anaheim Regional Medical Center
Anaheim, CA
01.2011 - 04.2017
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
- Assisted in training new employees on pharmacy procedures.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Interpreted and processed medication orders under supervision of pharmacist.
- Mixed pharmaceutical preparations according to written prescriptions.
- Transferred medication from vials to sterile, disposable syringes using aseptic techniques.
- Monitored supply inventory and promptly submitted replenishment orders to prevent shortages.
- Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.
- Assisted pharmacists in compounding sterile products according to state regulations.
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
- Communicated effectively with doctors and insurance agencies to resolve prescription cost discrepancies.
Education
Associate of Applied Science - Pharmacy Technician
North Orange County Community College
Anaheim, CA06-2006
Bachelor of Science - Nursing
Nightingale College
Ogden, UTSkills
- Work order processing
- Statistical process control
- Computer Skills
- Visual Inspection
- Hazardous Materials Handling
- Production Scheduling
- Electrical Troubleshooting
- First Aid Training
- Precision measurement
- Mechanical Aptitude
Timeline
Lead Manufacturing Operator III
AnazaoHealth
06.2021 - Current
Data Entry Pharmacy Technician
Rxrelief
01.2020 - 05.2022
Retail Pharmacy Technician
Walmart Pharmacy
04.2017 - 05.2021
Pharmacy Technician
Anaheim Regional Medical Center
01.2011 - 04.2017
Associate of Applied Science - Pharmacy Technician
North Orange County Community College
Bachelor of Science - Nursing
Nightingale College