Summary
Overview
Work History
Education
Skills
Skillsinterests
Leadershipaffiliations
Languages
Certification
References
Timeline
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Bach Nguyen

Saratoga Springs,USA

Summary

Strategic Business Analysis Manager with a proven history of optimizing workflows and enhancing data analysis processes. Demonstrates exceptional communication and leadership skills to engage stakeholders effectively, driving business objectives forward. Recognized for problem-solving abilities that foster team cohesion and improve project outcomes. Seeking to leverage expertise in a dynamic environment focused on continuous improvement.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Student Tech Assistant

SKIDMORE COLLEGE’s MEDIA SERVICE
Saratoga Springs, NY
09.2023 - 05.2025
  • Orchestrated comprehensive technical support for campus-wide media needs, including maintenance of audiovisual equipment, classroom technology configuration, and production of high-quality academic materials
  • Streamlined resource management by implementing an efficient equipment rental system and coordinating technical setups for diverse campus events, enhancing overall media service quality and user experience
  • Optimized operational efficiency through strategic allocation of staff and resources, leveraging a ticket-based system to prioritize and address faculty and administrative requests promptly

Business Analyst & Consultant

SSG VIETNAM, MINH PHU STEEL PROJECT
Hanoi, VN
01.2024 - 09.2024
  • Undergo client consultations for Oracle EBS R12 customization at Vietnam's 5th largest steel producer ($125M annual revenue), bridging complex business processes with technical solutions
  • Conducted in-depth on-site analyses of client operations, translating intricate production, sales, and pricing workflows into actionable software requirements for the development team
  • Developed proficiency in Oracle EBS R12 system (Order Management and Pricing modules) and fundamental coding concepts, enabling effective communication between non-technical stakeholders and the coding team

Head of Organizing Department

EDUCATIONAL PROGRAM FOR VIETNAMESE STUDENTS (EPVS)
Hanoi, VN
01.2021 - 12.2021
  • Brainstormed 30+ educational brain-stimulating activities to be featured in the camp and implemented them
  • Responsible for scheduling and managing daily logistics for over 2,000 students while considering each student’s needs
  • Guided 40 staff on safety and risk management
  • Supervised over 10 camp counselors, 40 camp volunteers

Founding Member and Head of Marketing Department

NPO PAWTIFUL
Hanoi, VN
09.2019 - 12.2021
  • Moderated output of posts on Facebook and Instagram with 20,000 engagement and gross charity earning of $5,000
  • Directed marketing campaigns for handmade products with five members of the marketing team
  • Organized donation events and fundraising activities with other founding members to advance the organization's goals

Creative Department Intern

ORION MEDIA
Hanoi, VN
04.2020 - 04.2021
  • Generated scripts for commercials and entertainment videos, receiving 20000+ views for each video
  • Curated ideas with the creative team for video and print advertising to promote client’s branding image
  • Strategically promoted client’s products which increased their revenue by USD$12,000 in 6 projects

Editorial Intern & Contributing Author

VIETNAMNET
Hanoi, VN
09.2019 - 12.2020
  • Assisted with developing objectives, measures, and plans to implement press content production
  • Proofread content translated to English, developing formal and informative writing style
  • Write articles on various subjects, surrounding cultural differences and human behavior

Education

Bachelor of Science - Business and Management, Minor in Economics

SKIDMORE COLLEGE
Saratoga Springs, NY
05.2025

Skills

  • R
  • SQL
  • Business solutions development
  • Consulting
  • Advanced Excel
  • Problem-solving aptitude
  • Business growth strategies
  • Operational strategies

Skillsinterests

R, SQL (Basic), Fluent Vietnamese, Fluent English, The Art of Persuasive Writing and Public Speaking, HarvardX (EdX), Media Ethics and Governance, University of Amsterdam (Coursera)

Leadershipaffiliations

  • Asian Cultural Association, Saratoga Springs, NY, President, 05/23, Present, Spearheaded a diverse community of 304 members, promoting inclusivity and cultural awareness on campus., Strategically plan and execute cultural events biweekly, including festivals, workshops, and performances., Skillfully managed a $20,000 budget and directed the allocation of funding and resources for events.
  • NPO Pawtiful, Hanoi, VN, Founding Member and Head of Marketing Department, 09/19, 12/21, Moderated output of posts on Facebook and Instagram with 20,000 engagement and gross charity earning of $5,000., Directed marketing campaigns for handmade products with five members of the marketing team., Organized donation events and fundraising activities.
  • Educational Program for Vietnamese Students (EPVS), Hanoi, VN, Head of Organizing Department, 01/21, 12/21, Brainstormed 30+ educational brain-stimulating activities., Responsible for scheduling and managing daily logistics for over 2,000 students., Guided 40 staff on safety and risk management.

Languages

English
Native/ Bilingual
Vietnamese
Native/ Bilingual
French
Elementary
Spanish
Elementary

Certification

  • Rhetoric Course: Media Ethics and Governance - University of Amsterdam (Coursera)
  • Rhetoric Course: The Art of Persuasive Writing and Public Speaking - HarvardX (EdX)

References

References available upon request.

Timeline

Business Analyst & Consultant

SSG VIETNAM, MINH PHU STEEL PROJECT
01.2024 - 09.2024

Student Tech Assistant

SKIDMORE COLLEGE’s MEDIA SERVICE
09.2023 - 05.2025

Head of Organizing Department

EDUCATIONAL PROGRAM FOR VIETNAMESE STUDENTS (EPVS)
01.2021 - 12.2021

Creative Department Intern

ORION MEDIA
04.2020 - 04.2021

Founding Member and Head of Marketing Department

NPO PAWTIFUL
09.2019 - 12.2021

Editorial Intern & Contributing Author

VIETNAMNET
09.2019 - 12.2020

Bachelor of Science - Business and Management, Minor in Economics

SKIDMORE COLLEGE
Bach Nguyen