BACKEHNAM HIMMAT AHMED SEIFELDEEN
Istanbul
Summary
Humanitarian professional with a Bachelor of Economics and Political Science and 5+ years of combined experience in childcare, hospitality, and volunteer work with international NGOs. Skilled in protection monitoring, case management, and community outreach, with proven ability to support vulnerable populations, strengthen cross-cultural teamwork, and deliver administrative and client service in fast-paced environments. Experienced in Turkey, Egypt, and Morocco with a strong commitment to accountability in humanitarian operations.
Overview
10
10
years of professional experience
3
3
Languages
Work History
Private Nanny
Private Nanny
01.2022 - Current
- Provide daily care, education, and well-being support for children in a private household.
- Strengthen communication and problem-solving skills while managing family needs.
- Ensure safety, structured routines, and emotional support for children.
Customer Service Representative
Nile Grand Hotel
01.2019 - 01.2021
- Delivered professional client service in a high-volume hospitality environment.
- Resolved guest inquiries, complaints, and requests while maintaining satisfaction.
- Coordinated with departments to ensure smooth guest experiences.
Administrative Assistant
Lotus Palace Hotel
01.2016 - 01.2019
- Handled scheduling, correspondence, and documentation for hotel operations.
- Supported management in coordinating staff and maintaining daily workflow.
- Ensured timely communication across departments to support guest services.
Education
Bachelor of Economics and Political Science -
Future University in Egypt
01.2016
Skills
- Case Management
- Community Outreach
- Protection Monitoring
- Administrative Support
- Client Service
- Documentation & Reporting
- Cross-Cultural Teamwork
- Event Coordination
Timeline
Private Nanny
Private Nanny
01.2022 - Current
Customer Service Representative
Nile Grand Hotel
01.2019 - 01.2021
Administrative Assistant
Lotus Palace Hotel
01.2016 - 01.2019
Bachelor of Economics and Political Science -
Future University in Egypt
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