
Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses a strong background in providing exceptional technical assistance to clients and colleagues. Proficient in troubleshooting hardware, software, and networking issues while ensuring timely resolution and minimal downtime. Excellent communication and interpersonal abilities, fostering positive interactions and promoting end-user satisfaction. Adept at multitasking and prioritizing tasks in fast-paced environments, consistently maintaining a strong customer service focus. Committed to continuous learning and staying current with emerging technologies in the IT industry.