Badal B K

• Resolved customer complaints while prioritizing customer satisfaction and loyalty.
• Took ownership of customer issues and followed problems through to resolution.
• Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

- Effectively handle inquiries and requests for police assistance from the general public, providing pertinent information on patrol and non-patrol police functions, and accurately performing data entry.

- Provide valuable support in acquiring, maintaining, and distributing equipment and supplies.

- Play a vital role in emergency management operations, ensuring the efficient distribution and maintenance of personal protective equipment for various Honolulu Police Department elements, while assisting in fit-testing and record-keeping.

- Maintain comprehensive logs and data of patrol vehicle movements and fuel usage during shift hours, while managing fuel orders to ensure smooth operations.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.