Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Badanasinghe De Silva

Spring,TX

Summary

Empathetic Resident Care Associate passionate about supporting patients by delivering high-quality care and friendly companionship. Collaborating with interdisciplinary teams to execute individualized care plans and achieve positive patient outcomes. Excellent communication skills across all levels of organization. Compassionate Resident Care Attendant adept in providing care. Skilled at providing ADL assistance and first aid procedures to keep clients on track. Proficient in performing restorative procedures, including range of motion exercises and standing assistance. Offering [Area of expertise] expertise and [Number] years of experience. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Ambitious, career-focused job seeker, anxious to obtain an entry-level [Job Title] position to help launch career while achieving company goals.

Overview

18
18
years of professional experience

Work History

Resident Care Assistant

Forum at the Woodlands
The Woodlands, TX
10.2016 - Current
  • Provided assistance to residents with activities of daily living such as bathing, dressing, grooming, and toileting.
  • Assisted in the development of individualized care plans for each resident.
  • Reported changes in resident's condition to Nurse Supervisor.
  • Participated in team meetings to discuss new developments or changes in services provided to residents.
  • Observed and documented any abnormal behaviors or symptoms of illness.
  • Provided emotional support to residents during difficult times and assisted them with adjustment issues related to their stay at the facility.
  • Assisted in meal preparation when necessary for those who needed help eating meals.
  • Assisted with ambulation needs such as walking with a cane or wheelchair assistance.
  • Performed light housekeeping duties such as changing bed linens and cleaning up after meals.
  • Answered call bells promptly and responded quickly to requests from staff members.
  • Maintained accurate documentation regarding patient care on electronic medical records system.
  • Responded appropriately in emergency situations by following established protocols.
  • Developed positive relationships with family members of residents providing updates on care plans and progress.
  • Identified potential risks associated with resident care plans and reported any concerns immediately to supervisor.
  • Collaborated closely with nursing staff members to ensure quality patient care was delivered at all times.
  • Served meals to residents according to individual meal plans, nutritional needs and personal preferences.
  • Built relationships with patients through companionship and life enrichment activities to improve quality of life.
  • Documented changes in patients' psychosocial and physical conditions and communicated to care team.
  • Assisted residents with bathing, dressing, grooming, toileting and eating activities.
  • Reminded patients to take prescribed medications or nutritional supplements.
  • Assisted with lifting patients to move on or off beds, examination tables and surgical tables.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Answered patient call signals and signal lights to determine patients' needs.

Cashier

Velaro
Magnolia, TX
11.2023 - 06.2024
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Ensured compliance with all safety regulations within the store environment.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Answered customer questions and provided store information.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Worked closely with front-end staff to assist customers.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Processed sales transactions to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Discounted purchases by scanning and redeeming coupons.
  • Used suggestive selling techniques to promote add-on sales.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Answered phone calls to assist customers with questions and orders.
  • Assisted customers by providing information and resolving complaints.
  • Built and maintained productive relationships with employees.

Adult Care Provider

All Round Care
The Woodlands, TX
07.2019 - 01.2020
  • Assisted adults with daily activities such as bathing, dressing, and grooming.
  • Provided companionship to elderly patients by engaging in conversation and recreational activities.
  • Monitored vital signs of adult patients and reported any changes to medical staff.
  • Administered medications according to physician's orders and monitored patient reactions.
  • Assisted with mobility issues such as transferring from bed to chair or wheelchair.
  • Organized an activity program for residents that included physical, social, mental, and spiritual activities.
  • Encouraged independence while providing necessary assistance when needed.
  • Maintained a clean and safe environment for the clients in accordance with established standards of care.
  • Educated families on the importance of proper nutrition, exercise, medication management.
  • Ensured compliance with all applicable laws, rules, regulations and policies related to adult care services.
  • Developed individual plans of care based on assessment results and goals set by the patient and family members.
  • Participated in interdisciplinary team meetings regarding patient progress or changes in condition or treatment plan.
  • Evaluated effectiveness of interventions used ; documented any changes made accordingly .
  • Responded promptly to emergency situations such as falls or seizures; provided first aid or CPR if necessary.

Crew Member

McDonald's Restaurant
The Woodlands, TX
05.2015 - 10.2016
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Restocked kitchen supplies including food products and utensils.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Adhered to health department regulations regarding food handling procedures.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Assisted management team with inventory counts of food products and beverage supplies.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Resolved customer complaints in a professional manner.
  • Kept up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Processed takeout orders quickly to ensure timely delivery of meals.
  • Informed customers about daily specials in an engaging manner.
  • Checked expiration dates on all products before serving them to customers.
  • Answered phone calls promptly to provide accurate information about menu items or prices.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Wiped down tables and equipment, swept and refilled stock.
  • Served food quickly for positive guest experiences.
  • Interacted pleasantly with guests to deliver quality customer service.
  • Organized and restocked supplies to support operations and team productivity.

Babysitter

Dalrene Wouterz
Jamaica, NY
01.2009 - 07.2010
  • Organizing playdates with other children and providing supervision during outdoor activities.
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Greeting parents upon arrival home from work and providing updates on the day's events.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Providing a safe environment for children to explore their curiosity and creativity.
  • Engaging in age-appropriate activities like reading stories or playing games.
  • Instructing children in basic hygiene practices such as brushing teeth or washing hands.
  • Tailoring activities based on the individual needs of each child under care.
  • Administering medication when needed according to parent instructions.
  • Transporting children to school, sports activities, or other engagements when necessary.
  • Maintaining a positive attitude while being patient and understanding with the children.
  • Establishing trust through consistent communication with both parents and kids.
  • Teaching good manners by setting clear expectations for behavior in various settings.
  • Developing creative ways to encourage learning through everyday experiences.
  • Encouraging healthy physical activity by taking walks together or playing games outside.
  • Using problem-solving skills to anticipate potential issues before they arise.
  • Remaining alert at all times while caring for multiple children simultaneously.
  • Creating an atmosphere of fun that allows for occasional rule-bending within reason.
  • Helping older children with homework assignments as directed by parents.
  • Monitoring sleep schedules and adjusting accordingly if needed.
  • Enforcing discipline when necessary but always doing so calmly and respectfully.
  • Helped complete homework, school projects and chores.
  • Organized various activities, games, crafts and outings to keep children entertained.

Bank Clerk

HSBC Bank
Hamilton, Bermuda
08.2006 - 02.2008
  • Verified customer identification documents and entered data into the banking system.
  • Maintained accuracy of all financial records within the bank.
  • Provided excellent customer service to clients by responding to inquiries in a timely manner.
  • Assisted customers with opening new accounts and completing account maintenance activities.
  • Researched discrepancies on accounts for resolution or referral to management or other departments as necessary.
  • Conducted research for internal audits related to compliance with regulations and procedures.
  • Generated monthly reports detailing customer activity, transaction trends, and potential fraud cases.
  • Managed incoming calls from customers regarding account issues while providing solutions quickly.
  • Reconciled accounts receivable ledgers against bank statements on a regular basis.

Education

Associate of Arts - English

University of Colombo
Sri Lanka
04-2000

High School Diploma -

Bishop's College
Sri Lanka
08-1994

Skills

  • CPR Certified
  • Vital signs monitoring
  • Transfer Techniques
  • Adaptive Problem Solving
  • Toileting assistance
  • Mobility Assistance
  • Compassionate Caregiving
  • Dementia Care
  • Light Housekeeping
  • Personal Hygiene Assistance
  • Emotional Support
  • Activity Planning
  • Meal Preparation
  • Client Confidentiality
  • ADL Assistance
  • Ambulation Assistance
  • Client Transportation
  • Daily living assistance
  • Meal assistance
  • Compassionate communication
  • Housekeeping Duties
  • Records Maintenance
  • Patient assistance
  • File Management
  • Basic Housekeeping
  • Patient Positioning
  • Emergency Response
  • Caregiver Relations
  • Feeding Assistance
  • Bedsore Prevention
  • Injury Prevention
  • Infection Control
  • Care Monitoring
  • Biohazard Disposal
  • Typing Speed
  • Administrative Support
  • File Maintenance
  • Spreadsheet development
  • Cash Management
  • Relationship Building
  • Schedule and calendar management
  • Proficient in [Type] technology
  • Scanning and copying
  • Processing mail
  • Expense Reports
  • Document Management
  • Confidentiality
  • Basic accounting
  • Cash Handling
  • Mail Processing
  • Telephone Etiquette
  • Meeting Coordination
  • Calendar Management
  • Mail Sorting
  • Handling payments
  • Sales expertise
  • Verbal and writing communication
  • Travel Arrangements
  • Customer Satisfaction
  • Office Supply Management
  • Written Communication
  • Teamwork and Collaboration
  • Staff Supervision
  • Adaptability and Flexibility
  • Analytical Skills
  • Accounts Payable and Receivable
  • Outgoing Mail Preparation
  • Data Entry and 10-Key

Affiliations

  • Work Oriented Team player
  • I can communicate with English, Sinhalese (Sri Lankan) and Verbal skills of Hindi
  • Very well Organized and goal oriented

Timeline

Cashier

Velaro
11.2023 - 06.2024

Adult Care Provider

All Round Care
07.2019 - 01.2020

Resident Care Assistant

Forum at the Woodlands
10.2016 - Current

Crew Member

McDonald's Restaurant
05.2015 - 10.2016

Babysitter

Dalrene Wouterz
01.2009 - 07.2010

Bank Clerk

HSBC Bank
08.2006 - 02.2008

Associate of Arts - English

University of Colombo

High School Diploma -

Bishop's College

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Badanasinghe De Silva