Bahsir Barrow
Philadelphia,PA
Summary
Dynamic Program Assistant with a proven track record at Boys and Girls Club, excelling in project management and customer service. Adept at enhancing program efficiency through strategic improvements and fostering collaboration across departments. Proficient in Microsoft Office, I thrive in fast-paced environments, ensuring exceptional service delivery and seamless event coordination.
Overview
5
5
years of professional experience
Work History
Program Assistant
Boys and Girls Club
Philadelphia, PA
10.2022 - Current
- Participated in weekly team meetings to provide updates on individual projects and assist colleagues with any issues they may have encountered during their work.
- Coordinated support to facilitate general office operations.
- Assisted with set up for social events and food deliveries.
- Provided technical assistance to program participants by responding to inquiries via phone or email.
- Assisted in developing strategies to improve existing programs or create new ones based on stakeholder feedback or changing needs within the community served by the organization's services.
- Assisted management with planning and logistics for program activities.
- Provided HR administrative assistance to management team.
- Ensured compliance with organizational policies and procedures while administering programs.
- Collaborated with other departments to ensure smooth delivery of services for program participants.
- Maintained positive working relationship with fellow staff and management.
- Stocked inventory and ordered office and kitchen supplies.
- Greeted guests and vendors to assist in navigating space.
- Organized storage closets in order to keep items easily accessible.
- Requisitioned supplies or equipment for cleaning and maintenance duties.
- Followed company uniform, performance and security policies with every job.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
- Sanitized common areas such as lobbies, hallways and break rooms daily.
- Provided exceptional customer service by responding to inquiries in a timely manner.
- Followed all health codes and regulations regarding the use of chemicals.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Followed safety processes for all manual and electric cleaning equipment.
- Completed routine maintenance checks, notifying management of needed repairs.
- Steam-cleaned or shampooed carpets.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
- Restocked shelves with cleaning supplies after each shift.
Amazon Locker
Amazon
Philadelphia, PA
02.2022 - 02.2023
- Tracked customer orders from start to finish using company software programs.
- Processed customer transactions and provided receipts.
- Performed daily opening and closing duties including setting up register supplies, cleaning store equipment.
- Maintained a clean work area by sweeping floors, tidying shelves, dusting surfaces.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
Crew Member
Panera Bread
Philadelphia , PA
01.2020 - 01.2022
- Emptied wastebaskets and replaced liners.
- Serviced, cleaned and restocked restrooms.
- Cleaned windows, glass partitions, and mirrors using soapy water or other cleaners.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Mixed chemicals for use in cleaning processes according to safety instructions provided by manufacturer labels.
- Washed windows both inside and outside of the facility.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Kept business entrances clean, tidy and professional in appearance.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
Education
Community College of Philadelphia
Philadelphia, PA06-2026
High School Diploma -
Olney Charter High School
Philadelphia, PA06-2023
Skills
- Microsoft Office
- Customer service
- Project management
- Data entry
- Communication skills
- Event coordination
References
References available upon request.
Timeline
Program Assistant
Boys and Girls Club
10.2022 - Current
Amazon Locker
Amazon
02.2022 - 02.2023
Crew Member
Panera Bread
01.2020 - 01.2022
Community College of Philadelphia
High School Diploma -
Olney Charter High School
Similar Profiles
Rebecca CasonRebecca Cason
Teacher's Assistant at Boys and Girls Club (Lander County Kid's Club)Teacher's Assistant at Boys and Girls Club (Lander County Kid's Club)
Charlotte EvansCharlotte Evans
June 2023 - August 2023 at Boys and Girls Club, Weber-Davis - Teen Club StaJune 2023 - August 2023 at Boys and Girls Club, Weber-Davis - Teen Club Sta
Tristan ForcierTristan Forcier
Lead Teacher at Boys and Girls Club of Central New HampshireLead Teacher at Boys and Girls Club of Central New Hampshire