BADR SEYAM
Wichita,KS
Summary
Reliable team member with strengths in inventory management, training and customer service. Friendly, knowledgeable and hard-working team player. Proven success in satisfying sales objectives and securing repeat patronage.
Overview
8
8
years of professional experience
Work History
Operations Team Leader
Academy Sports + Outdoors
12.2023 - Current
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Proactively identified potential risks or obstacles, developing contingency plans to minimize disruptions to operations.
- Improved team efficiency and productivity by restructuring workflow and managing assignments.
- Helped set and manage objectives for quality, productivity and compliance.
- Optimized team performance, providing clear guidance and setting achievable goals.
- Achieved superior service levels by closely monitoring performance metrics and addressing any issues promptly.
- Provided effective leadership during periods of change or transition within the organization.
Softlines Team Leader
Academy Sports + Outdoors
04.2023 - Current
- Increased sales revenue through effective merchandise displays and strategic product placement.
- Established open lines of communication between team members and management for improved collaboration.
- Continuously updated product knowledge to provide accurate information to customers regarding features, benefits, and care instructions.
- Improved team efficiency by implementing streamlined processes and procedures.
Hardlines Team Lead
Academy Sports + Outdoors
11.2022 - Current
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
- Assisted customers with locating merchandise and providing product information.
Physical Therapy Technician
Advanced Physical Therapy
08.2021 - 11.2022
- Educated patients on proper exercise techniques and home care routines, promoting long-term health and injury prevention.
- Built rapport with patients, fostering trust and open communication throughout their rehabilitation journey.
- Prepared patients to meet with physical therapists.
- Enhanced patient comfort during treatment sessions by providing clear explanations of each procedure and maintaining a supportive environment.
Sales Associate
Academy Sports + Outdoors
02.2019 - 08.2021
- Answered incoming telephone calls to provide store, products and services information
- Built and maintained relationships with peers and upper management to drive team success
- Operated cash register, collected payments and provided accurate change
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness
- Learned roles of other departments to provide coverage and keep store operational
- Unloaded truck, stocked merchandise and maintained aisles and product displays to foster neat, clean and organized aisles and sales floor
- Assisted customers with choosing brands and styles to meet specific requirements.
Waiter
Panera Bread
06.2019 - 08.2019
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection
- Completed opening and closing checklists to facilitate smooth restaurant operations.
Soccer Referee
YMCA
04.2016 - 06.2019
- Clarified rules and resolved disputes between coaches, players and spectators
- Maintained neat, professional appearance as trusted and fair officiant for soccer games across YMCA locations
- Managed behavior of players, coaches and crowd to facilitate gameplay
- Explained rules, regulations and league guidelines to players and coaches.
Server
Meddys
02.2016 - 08.2016
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times
- Implemented sanitary food handling, holding and service protocols
- Completed opening and closing checklists to facilitate smooth restaurant operations.
Education
Bachelor of Science in Exercise Science -
Wichita State University
Wichita, KSSkills
- Inventory control procedures
- Team player mentality
- Customer- and service-oriented
- Reliable and punctual
- Listening skills
- Reading comprehension skills
- Excellent communication skills
- Superb time management
- Strategic planning
- Cash handling accuracy
- Team Member Training
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Operations Team Leader
Academy Sports + Outdoors
12.2023 - Current
Softlines Team Leader
Academy Sports + Outdoors
04.2023 - Current
Hardlines Team Lead
Academy Sports + Outdoors
11.2022 - Current
Physical Therapy Technician
Advanced Physical Therapy
08.2021 - 11.2022
Waiter
Panera Bread
06.2019 - 08.2019
Sales Associate
Academy Sports + Outdoors
02.2019 - 08.2021
Soccer Referee
YMCA
04.2016 - 06.2019
Server
Meddys
02.2016 - 08.2016
Bachelor of Science in Exercise Science -
Wichita State University
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