Badrakh "Teddy" Sarangerel
Austin,TX
Summary
Reliable with background in installation, repair and maintenance. Highly skilled at leading talented teams to finish jobs ahead of schedule. Ready to tackle new challenges with great organization. Eager to start in a new industry and for more growth as an employee and in the company
Overview
9
9
years of professional experience
1
1
Certification
Work History
Tower Wiring Foreman
Sentry Electrical Group
Lawrenceville, GA
05.2018 - 12.2023
- Reviewed blueprints and specifications prior to starting job to fully understand project scope.
- Analyzed job sites to mitigate risks.
- Maintained trucks, safety kits, test equipment and supplies for tracking purposes.
- Worked closely with fellow team members and companies to install components and electrical systems
- Climbed various heights on multiple structures safely and efficiently to repair equipment.
- Prepared and planned worksites to help jobs run smoothly.
- Inspected completed work to assess quality and identify skill gaps.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed high/low voltage electrical connections
Terrain Park Crew
Mt. Rose Ski Tahoe
Incline Village, NV
11.2015 - 03.2018
- Assisted with various construction and landscape projects to maintain visually appealing grounds.
- Handled setup, tear-down and operations of special events and functions.
- Cleaned and removed litter from parks, parking lot and other public areas.
- Inspected park features for quality and safety
Technical Support Representative
West Communications
Reno, NV
01.2024 - 06.2024
- Provided technical assistance to customers through phone, email and chat support.
- Troubleshot customer inquiries related to software and hardware issues.
- Resolved escalated customer service issues in a timely manner.
- Diagnosed system errors and implemented solutions to resolve them.
- Ensured compliance with company policies and procedures regarding technical support operations.
- Recommended upgrades or additional features that could enhance user experience.
- Utilized remote access tools to connect remotely with customers' systems when necessary.
- Handled customer service issues by providing guidance or escalating for advanced support.
- Assisted customers with various types of technical issues via email, live chat and telephone.
- Served as first point of contact for incoming technical service calls and emails.
Education
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Salt Lake City, UT05-2025
Associate of Arts -
TMCC
Reno, NV06.2015
Skills
- Safety Compliance
- Hand and Power Tool Operation
- Cross-Functional Collaboration
- Skilled Maintenance and Repair
- Team Collaboration
- Corrective Action Implementation
- Visual Inspection
- Repair Requirements Determination
- Multitasking and Prioritization
- Attention to Detail
- Quality Assurance
- PPE Gear Requirements
Accomplishments
- Highly involved in the completion of 13 wind farm projects
- Safely wired over 500+ turbines
Certification
- Comptia A+
Timeline
Technical Support Representative
West Communications
01.2024 - 06.2024
Tower Wiring Foreman
Sentry Electrical Group
05.2018 - 12.2023
Terrain Park Crew
Mt. Rose Ski Tahoe
11.2015 - 03.2018
Bachelor of Science - Cybersecurity And Information Assurance
Western Governors University
Associate of Arts -
TMCC
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