Badvine Ma-Charite Moundongo-Steph
Frederick,MD
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
3
3
years of professional experience
Work History
Cashier/Sales Representative Team Leader
Crabapples Delicatessen
Frederick, MARYLAND
04.2023 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Conducted price checks for special orders or discounts as requested by customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Handled customer complaints in a professional manner.
- Suggested ideas for improving store operations and increasing profits.
- Engaged customers in friendly, professional dialogue to determine needs.
- Sold gift cards to customers.
- Updated customers about.
- Maintained accurate records of all transactions within the restaurant
Caregiver
Nightingale Home Healthcare Inc.
Frederick, MARYLAND
01.2022 - 07.2024
- Transported clients to doctor appointments and other errands using wheelchair accessible vehicles.
- Monitored vital signs including blood pressure, temperature and pulse rate.
- Prepared meals according to dietary requirements and assisted with feeding when necessary.
- Maintained accurate records of services provided, changes in client condition, medications administered and other pertinent information.
- Assisted with ambulation by providing support during transfers from bed to chair or wheelchair.
- Encouraged independence while promoting self-care skills such as bathing, grooming and toileting needs.
- Provided emotional support for clients who were experiencing depression or anxiety due to their illness or disability.
- Educated families about available resources for home health care services in the local community.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
- Respected the rights of each individual client while maintaining confidentiality of all personal information.
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Observed changes in behavior or physical condition that may require medical attention and reported them promptly to supervisor.
- Supported bathing, dressing and personal care needs.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted with meal planning to meet nutritional plans.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Education
Associate of Science - Information Technology
Frederick Community College
Frederick, MD06-2034
Skills
- POS Systems
- Systems and Network
- Drawer balancing
- Payment Processing
- Returns processing
- Cash Register Operation
- Customer Service
- Customer Relationships
- Time management
- Computer Literacy
- Teamwork
- Technical Supports
Languages
English
Professional
French
Professional
Spanish
Limited
Timeline
Cashier/Sales Representative Team Leader
Crabapples Delicatessen
04.2023 - Current
Caregiver
Nightingale Home Healthcare Inc.
01.2022 - 07.2024
Associate of Science - Information Technology
Frederick Community College
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