Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Summary

Versatile Field Service Technician, skillful in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail.

Hardworking bringing 10+ years of experience performing diverse maintenance and repair duties. Dedicated to maintaining optimal equipment functionality by managing routine and complex equipment and facility matters. Strong knowledge of hand and power tool operation and safety measures.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Route Manager

Brink's Incorporated
04.2022 - Current
  • Monitored daily operations and routes to resolve issues and drive operational effectiveness.
  • Scheduled, attended and contributed to safety meetings to maintain working relationships and promote maximum morale and productivity.
  • Planned, distributed, monitored and followed up on daily route assignments to service customers per company standards and agreements.
  • Leveraged systems, equipment and process redesign to drive continuous improvement.

Heavy Duty Equipment Technician

Treasure Island Casino
11.2019 - 12.2021
  • Applied meticulous and disciplined analytical skills to locate and diagnose complex equipment failures, ensuring proper and speedy corrective action to minimize machine downtime.
  • Learned new equipment quickly, making existing processes more robust which saved time and increased revenue for the organization.
  • Installed new equipment and performed start-up characterization, modifying existing equipment, and establishing successful preventive maintenance programs.
  • Trained yard personnel; prioritizing workload, delegating tasks, monitoring performance and building a motivated, knowledgeable, quality conscious team.
  • Maintain equipment/company vehicle and conduct myself in a respectable, responsible and courteous manner.
  • Troubleshoot electrical, hydraulic, engine, transmission, brake, steering etc.
  • Disassemble unit and inspects parts for wear.
  • Drive to machine location for inspection or repair.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Managed on-site and off-site installation, repair, maintenance and test tasks.
  • Followed safety procedures to avoid injuries in field.
  • Operated hand tools and power equipment according to company safety procedures.
  • Discussed and recommended service options with customers and explained costs involved.
  • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
  • Worked with diverse types of weather and ground conditions.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Adhered to established procedures for inspection of belts, drives and motors, performing needed maintenance.

Field Service Technician

Caterpillar
10.2017 - 10.2019
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Managed on-site and off-site installation, repair, maintenance and test tasks.
  • Followed safety procedures to avoid injuries in field.
  • Operated hand tools and power equipment according to company safety procedures.
  • Discussed and recommended service options with customers and explained costs involved.
  • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
  • Worked with diverse types of weather and ground conditions.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Adhered to established procedures for inspection of belts, drives and motors, performing needed maintenance.

Field Service Technician

Caterpillar
06.2012 - 10.2017
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Managed on-site and off-site installation, repair, maintenance and test tasks.
  • Followed safety procedures to avoid injuries in field.
  • Operated hand tools and power equipment according to company safety procedures.
  • Discussed and recommended service options with customers and explained costs involved.
  • Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
  • Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical and electrical systems.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
  • Worked with diverse types of weather and ground conditions.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Adhered to established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Trained new technicians, yard personnel, equipment washers, equipment delivery drivers the company expectations. Demonstrating a full work day to ensure company expectations.
  • On call rotating schedule to ensure customer uptime, and relieve equipment failure.

Education

High School Diploma -

Linden High School
Linden, CA
06.2003

Skills

  • Heavy Lifting
  • Reading Wiring Diagrams
  • Technical Analysis
  • Electrical Troubleshooting
  • Installation and Repair
  • Cummins Insite
  • Operating Hydraulics
  • Work Order Management
  • Inventory Management
  • Device Calibration
  • Valid Driver's License
  • Time Management
  • Professional and Courteous
  • Service Quality
  • Issue Escalation
  • Customer Service

Certification

  • Local 3 Operating Engineers Apprentice graduate
  • OSHA certified
  • Class A


Timeline

Route Manager

Brink's Incorporated
04.2022 - Current

Heavy Duty Equipment Technician

Treasure Island Casino
11.2019 - 12.2021

Field Service Technician

Caterpillar
10.2017 - 10.2019

Field Service Technician

Caterpillar
06.2012 - 10.2017

High School Diploma -

Linden High School

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