Kaitlyn Riedner
Cape Coral,US
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
7 Eleven
05.2023 - Current
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Responded to customer requests for products, services, and company information.
Office Assistant
C&C Heating and Cooling LLC
11.2021 - 05.2023
- Interacted professionally with customers by phone, email, or in person to provide information and direct them to the appropriate staff members
- Kept track of inventory and placed orders for office supplies, always looking for the most cost-effective options
- Organized physical files and digitized records so that authorized team members could update and retrieve them quickly.
Medical Assistant
Pain Care Center
10.2016 - 08.2021
- Was in charge of general office duties, which included keeping track of medical records
- Scheduled new and existing patients' appointments
- Did clerical work like word processing, data entry, phone answering, and filing
- Assisted physicians with patient follow-up.
Education
High School Diploma -
Clearwater High School
Clearwater, FL06-2008
Skills
- Team building
- Communication
- Problem resolution
- Appointment setting
- Operations Oversight
- Customer Relations
Timeline
Assistant Store Manager
7 Eleven
05.2023 - Current
Office Assistant
C&C Heating and Cooling LLC
11.2021 - 05.2023
Medical Assistant
Pain Care Center
10.2016 - 08.2021
High School Diploma -
Clearwater High School
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