BAHAREH MODARESI HERAVI

Woodland Hills,CA

Summary

Highly flexible, team player, and productive administrator with more than 10 years’ experience performing sales, customer service, cashier service, and administrative duties. Competent at managing responsibilities in a high-volume, fast speed atmosphere. Skilled at interacting with customers of all socioeconomic backgrounds. Hard worker, quick learner, success-driven with ability to assume responsibility. Driven Salesperson well-versed in the intricacies of preparing merchandise for display and sale to maximize exposure and skyrocket sales. Dedicated to utilizing talents to put merchandise on display using visual merchandising techniques.

Overview

years of professional experience

Work History

Salesperson

Vanya’s Distinctive Possessions

Los Angeles, C.A

01.2016 - Current

Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Coordinated crowds of up to 350 people, resolved customer issues and marketing duties within a demanding, high-volume setting
Administered Cash handling duties such as collecting payments by accepting cash from high volume costumers
Balanced cash drawer by counting cash at the beginning and end of work shift
Maintained checkout operations by following policies and procedures; reporting needed changes
Increased sales and customer satisfaction through personalized servicing
Balanced and organized cash register by handling cash, counting change, and storing coupons
Listened to clients and introduced solutions to satisfy business and personal needs
Forged and nurtured impactful relationships with customers to cultivate loyalty
Displayed merchandise by arranging in appealing ways to boost sales
Balanced and organized cash register by handling cash, counting change, and storing coupons

HR Student Worker

Pierce College / Human Resource

Woodland Hills, C.

08.2017 - 01.2020

Assisted students and faculty with completing registration and enrollment forms
Maintained and updated confidential student data forms and other paperwork on regular basis
Provided front-desk reception and other clerical office support as required
Opened, sorted, and routed incoming mail, and prepared outgoing mail.
Created spreadsheets using Microsoft Excel for daily, weekly, and monthly reporting
Created plans and communicated deadlines to complete projects on time
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
Identified issues, analyzed information, and provided solutions to problems
Onboarded new temps by entering employee information into systems
Used critical thinking to break down problems, evaluate solutions and make decisions
Worked with customers to understand needs and provide excellent service
Carried out day-to-day duties accurately and efficiently
Drove operational improvements which resulted in savings and improved profit margins
Conducted research, gathered information from multiple sources, and presented results
Led projects and analyzed data to identify opportunities for improvement
Actively listen to customers' requests, confirming full understanding before addressing concerns
Maintained excellent attendance record, consistently arriving to work on time
Managed team of employees, overseeing hiring, training and professional growth of employees

Tax Preparer

Pierce College

Woodland Hills, United States

01.2017 - 03.2017

Completed and filed returns with tax departments at local, state, and federal levels.
Maintained complete records of client tax returns and supporting documentation in secured areas.
Reviewed client's tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
Prepared tax returns, extensions, tax planning calculations, and write-ups for organizations and entities.
Consulted with clients to assess and mitigate future tax liabilities and determine eligibility for tax abatement
Delivered comprehensive tax documentation required for accurate individual and corporate returns
Maintained complete records of client tax returns and supporting documentation in secured areas
Facilitated communication between clients and tax authorities
Offered clients recommendations to reduce tax liabilities
Reviewed client's tax filing papers thoroughly to determine eligibility for additional tax credits or deductions
Prepared tax returns, extensions, tax planning calculations, and write-ups for organizations and entities
Completed and filed returns with tax departments at local, state, and federal levels
A prepared wide array of returns such as corporate, fiduciary, gift, individual, and private foundation returns

Education

Senior -

CSUN

18111 Nordhoff St, Northridge, CA 91330

12.2022

Bachelor’s degree - System Operation Management

California State University

18111 Nordhoff St, Northridge, CA 91330

12.2022

AA degree - business Administrative

Pierce College

2020