Bahati Bukima
Des Moines,IA
Summary
To become a member of a growth oriented organization that would allow me to develop my skills and utilize my qualification, where I may achieve professional Excellence, while contributing to organizational goals.
Experienced with project coordination, ensuring tasks are completed on time and within scope. Utilizes strong planning and organizational skills to manage resources effectively. Track record of enhancing team collaboration and streamlining workflows to drive project success.
Overview
6
6
years of professional experience
Work History
Store Clerk
Dillons Super Market
01.2020
- Pack store items onto shelves
- Clean the store
- Keep track of inventory
- Create displays for products
- Greet customers
- Assist customers when asked
- Ring up purchases
Refugee Case Manager
Catholic Charities SWKS
01.2022 - Current
- Coordinating, providing services to help refugee clients to Identify
- Retain housing, Doing the Employment
- Providing information, Guidance and Enrollment for School and College
- Ensuring a successful resettlement of refugees
- Assist refugee clients to achieve self-sufficiency
Refugee Logistic Coordinator
Catholic Charities Diocese Of Des Moines
07.2024 - 02.2025
- Coordinated schedules and meetings to ensure smooth operations.
- Improved efficiency by organizing and prioritizing tasks.
- Facilitated communication between departments to enhance collaboration.
- Managed administrative tasks for maintaining streamlined office operations.
- Coordinated projects with a focus on achieving deadlines and objectives.
- Coordinated logistics for seamless project implementation.
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Coordinated large-scale events involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives.
- Provided ongoing support to volunteers throughout their tenure, addressing any concerns or issues promptly to ensure satisfaction and commitment to the organization''s goals.
- Established strong relationships with local organizations, fostering collaboration and expanding volunteer opportunities.
- Managed and tracked volunteer hours and progress to support accurate documentation.
- Coordinated recruitment drives, significantly increasing pool of volunteers for various projects.
- Supported local families in crisis by advocating for needed donations.
- Organized successful donation drives within the community, partnering with local businesses to secure locations and resources for events.
- Created and implemented fundraising plans to encourage donations and distribute funding.
- Planned and implemented fundraising events.
- Attended events to develop professional network of potential donors.
- Coordinated events to encourage community involvement and increase awareness of organization's mission.
Post Resettlement Case Manager
Catholic Charities Diocese Of Des Moines
03.2024 - 07.2024
- Assisted families in navigating complex legal processes related to custody disputes or domestic violence situations.
- Trained new Family Case Managers on agency protocols, best practices, and client engagement techniques to improve overall team performance.
- Provided crisis intervention and support during emergencies, prioritizing client safety and well-being above all else.
- Improved child safety by closely monitoring at-risk families and providing timely interventions when necessary.
- Promoted family stability by connecting clients with appropriate community resources and services.
- Developed trusting relationships with clients through empathetic listening, non-judgmental support, and consistent follow-up on their progress.
- Strengthened parent-child relationships through facilitating supervised visitations and coaching on effective communication skills.
- Coordinated with other professionals, such as therapists, medical providers, and school personnel, to holistically address the unique needs of each family.
- Provided leadership, guidance and support to staff members.
- Monitored program performance and outcomes for successful delivery of services.
- Coordinated with community stakeholders for successful implementation of social and community service initiatives.
- Ensured accurate documentation of case progress by maintaining detailed records and submitting timely reports to supervisors.
- Utilized excellent time management skills to effectively juggle multiple cases concurrently while consistently meeting deadlines.
- Educated families on relevant policies and procedures to enhance understanding of the case management process.
- Evaluate child welfare concerns by conducting thorough home visits.
- Benefits Applications ( Food Stamp and Madecaide)
Trainer
Tyson Foods INC
01.2020 - 01.2022
- Liaise with managers to determine training needs and schedule training sessions
- Design effective training programs
- Select and book venues
- Conduct seminars, workshops, individual training sessions etc
- Prepare educational material such as module summaries, videos etc
- Support and mentor new employees
Wash(Hygiene & Promotor)
Danish Refugee Council
01.2019 - 01.2020
- Sensitizing the Refugees and teaching them how to observe their own health cleanings
- Providing the cleaning supplies for the refugees
- Monitoring the village for their general cleanliness
Education
GED -
Garden City Community College
Garden City, KS03.2025
Graduate from 7th class -
Mukondo Primary School
Skills
- Excellent communication skills in English, Swahili, Kiswahili
- Computer skills
- Presentation Skills
- Good Interpersonal Skills
- Internet Browsing Skills
- Swahili/Kiswahili/Kiganda/Kitoro/Kinyarwanda and English Writing
- English Translation/Interpretation
- Microsoft Office 2016
- MS Windows
- MS Word
- MS Excel
- MS PowerPoint
- Ms Access
- Customer service
- Patience and empathy
- Cleanliness and hygiene
- Reliability and punctuality
- Stock replenishment
- Cleaning techniques
- Store maintenance
- Team management
- Picking and processing
- Order picking and processing
- Shipping and packaging
- Honest and dependable
- Customer assistance
- Cleaning and sanitizing
- Relationship building
- Team leadership
- Friendly and helpful
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
- Excellent communication
- Team cooperation
- Organizational skills
- Store operations
- Organization
- Self motivation
Languages
English
Full Professional
Swahili
Native or Bilingual
Kianyarwanda
Professional Working
Kiganda
Professional Working
Kitoro
Professional Working
Timeline
Refugee Logistic Coordinator
Catholic Charities Diocese Of Des Moines
07.2024 - 02.2025
Post Resettlement Case Manager
Catholic Charities Diocese Of Des Moines
03.2024 - 07.2024
Refugee Case Manager
Catholic Charities SWKS
01.2022 - Current
Store Clerk
Dillons Super Market
01.2020
Trainer
Tyson Foods INC
01.2020 - 01.2022
Wash(Hygiene & Promotor)
Danish Refugee Council
01.2019 - 01.2020
Graduate from 7th class -
Mukondo Primary School
GED -
Garden City Community College
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