Highly competent Cashier Team Leader with background in leading and training cashier teams. Possess strong knowledge of cash handling procedures, customer service, and point-of-sale systems. Skilled in managing daily operations, resolving conflicts efficiently, and promoting team cohesion for improved productivity. Proven ability to boost customer satisfaction by implementing effective strategies.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Volunteer Cashier Team Leader
Tobacco Store
WASHINGTON, DC
08.2024 - Current
Supported other teams when necessary, such as stocking shelves or bagging groceries.
Performed daily opening and closing procedures for the register area.
Processed refunds and exchanges according to company policy.
Trained new cashiers on proper use of registers and store policies.
Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
Verified customer age requirement for alcohol or tobacco purchases.
Directed trash removal and sanitation procedures to keep aisles and register area organized.
Volunteer Cashier
Gas Station
WASHINGTON, DC
05.2024 - 08.2024
Greeted customers and answered any questions they had about the store's products and services.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Used suggestive selling techniques to promote add-on sales.
Worked closely with front-end staff to assist customers.
Skills
Cash register operation
Price checking
Age verification
Merchandise restocking
Cash management
Time management
Team collaboration
Refund processing
Payment processing
Accomplishments
The Talent Firm
In recognition of completing Employability Skills.