Baher Abdelshahid
chantilly
Summary
Dynamic business leader with a proven track record at Saudi Maintenance Made Simple, excelling in relationship building and sales leadership. Successfully drove revenue growth through strategic planning and effective team management, while enhancing customer relations and operational efficiency. Skilled in business development and cost reduction, fostering a culture of collaboration and engagement.
With 20 years of proven business experience and a rich background, I bring a global perspective and strong work ethic. Newly settled in USA. I am eager to learn and grow, contribute, and build my professional track under company guidance and rules.
Overview
20
20
years of professional experience
Work History
Owner
Al Qasr Recruitment Agency
05.2017 - 07.2024
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Consulted with customers to assess needs and propose optimal solutions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Established foundational processes for business operations.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Generated revenues yearly and effectively capitalized on industry growth.
- Developed and implemented strategic plans for revenue growth, focusing on diversification and market expansion.
- Expanded business into new markets
Vice President
Saudi Maintenance Made Simple
03.2013 - 05.2019
- Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
- Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
- Demonstrated proficient leadership skills to motivate employees and build competent teams.
- Collaborated with senior management to develop strategic initiatives and long term goals.
- Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
- Managed financial planning and budgeting processes, ensuring fiscal responsibility and maximizing return on investments.
- Identified opportunities to improve business process flows and productivity.
- Represented organization at industry conferences and events.
- Oversaw business-wide changes to modernize procedures and organization.
Sales Manager
Saudi Maintenance Made Simple
05.2010 - 03.2013
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Accountant
Saudi Maintenance Made Simple
07.2008 - 05.2010
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled accounts and reviewed expense data, net worth, and assets.
- Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
- Gathered financial information, prepared documents, and closed books.
- Assisted in reducing outstanding accounts receivable balances by diligently following up on overdue invoices.
- Managed cash flow effectively, ensuring all company liabilities were met in a timely manner and surplus funds were invested wisely.
Sales Agent
I2 International
02.2006 - 03.2008
- Explained features and advantages of products or services to promote sales.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Achieved top performer status within the company due to consistent high sales numbers.
- Improved overall customer satisfaction by promptly addressing concerns and providing tailored solutions.
- Enhanced product knowledge through continuous training and professional development opportunities.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Accountant
Yellow Pages Group
08.2004 - 01.2006
- Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.
- Used advanced software to prepare documents, reports, and presentations.
- Streamlined month-end closing processes, resulting in reduced time spent on financial reporting tasks.
- Maintained accurate records of fixed assets, including acquisition costs, depreciation schedules, and current values for insurance purposes.
- Improved financial reporting accuracy through meticulous data analysis and reconciliation efforts.
- Reduced expenses by negotiating with vendors for better pricing and terms on services and supplies.
- Improved budget forecasting accuracy with detailed variance analysis between actual and budgeted figures.
- Enhanced financial accuracy by meticulously reconciling bank statements and financial records monthly.
- Assisted in successful negotiation of terms with vendors and suppliers, improving company's cost-efficiency.
- Developed and maintained strong relationships with external auditors, ensuring smooth and efficient audit process.
- Reduced financial risks by implementing robust internal controls and monitoring mechanisms.
Education
BBA -
Tanta University
Tanta Egypt05-2004
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Business management
- Business planning
- Staff hiring
- Business development
- Sales leadership
- Employee development
- Cost reduction
Languages
Arabic
Native or Bilingual
English
Professional Working
Timeline
Owner
Al Qasr Recruitment Agency
05.2017 - 07.2024
Vice President
Saudi Maintenance Made Simple
03.2013 - 05.2019
Sales Manager
Saudi Maintenance Made Simple
05.2010 - 03.2013
Accountant
Saudi Maintenance Made Simple
07.2008 - 05.2010
Sales Agent
I2 International
02.2006 - 03.2008
Accountant
Yellow Pages Group
08.2004 - 01.2006
BBA -
Tanta University
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