Bailee Brooks
Cleveland
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills, with sales, marketing and customer service experience.
Overview
3
3
years of professional experience
Work History
Assistant Manager
Enterprise Rent-A-Car
06.2022 - Current
- Supervise day-to-day operations to meet performance, quality and service expectations, improving branch growth by 15 percent.
- Offer hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Improved employee satisfaction by developing and implementing new HR policies and procedures.
- Facilitated open lines of communication between management and staff, fostering a positive work environment.
- Mentor team members to enhance professional development and accountability in workplace.
- Generate repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Manage fleet
- Develop positive relationships with business accounts such as, body shops, insurance companies, and corporate accounts.
- Develop strategy to increase sales and drive profits.
- Maintaining positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Marketing Assistant
The Milestone Center
07.2021 - 05.2022
- Contributed to weekly team meetings, brainstorming sessions and staff appraisals.
- Maintained documentation, detailing assignments, in-progress work and completed project milestones.
- Generated leads through phone calls, emails and face-to-face interactions.
- Created engaging content for Pinterest, Facebook, and Instagram.
- Conducted thorough research to construct creative and fresh ideas.
- Collected, analyzed and summarized data and trends to provide marketing tracking and research.
- Collaborated with cross-functional teams to develop and implement market research strategies.
Education
Bachelor of Arts - Marketing And Communications
Marietta College
Marietta, Ohio05.2021
Skills
- Organization
- Leadership
- Accountability
- Coachability
- Customer Service
- Time Management
Timeline
Assistant Manager
Enterprise Rent-A-Car
06.2022 - Current
Marketing Assistant
The Milestone Center
07.2021 - 05.2022
Bachelor of Arts - Marketing And Communications
Marietta College
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