Dynamic leader with a proven track record at Martins Ferry Civics, enhancing team performance and spearheading successful fundraising initiatives. Skilled in relationship building and safety monitoring, I excel in creating impactful community outreach programs and improving operational efficiencies. Expert in team motivation and leveraging social media for promotion, I drive results and foster a collaborative environment.
Overview
11
11
years of professional experience
1
1
year of post-secondary education
Work History
Head Cheer Coach
Martins Ferry Civics
09.2024 - Current
Contributed to overall school spirit by actively participating in various events, fundraisers, and community outreach initiatives.
Enhanced team performance by implementing comprehensive cheer routines and skill-building exercises.
Established clear expectations for behavior both on-and-off campus by enforcing strict code-of-conduct policies that reflected respectably upon the school''s reputation.
Managed budget resources effectively for uniform procurement, travel expenses, competition fees, and other program-related costs.
Organized successful fundraising events to generate funds for program enhancements such as new uniforms or equipment upgrades.
Waitress
West Texas Roadhouse
03.2015 - 06.2018
Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Maintained clean and welcoming dining environment, ensuring a positive guest experience.
Remained calm and poised when dealing with difficult customers or during busy shifts.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Used cash registers and credit card machines to cash out customers.
Kept server areas clean and stocked to increase efficiency while working tables.
Collaborated with team members to consistently provide efficient service during peak hours.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Managed cash transactions accurately, ensuring proper change was provided to customers as needed.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Answered customers' questions, recommended items, and recorded order information.
Processed orders and sent to kitchen employees for preparation.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Sales Associate
American Eagle Outfitters, Inc
01.2015 - 12.2016
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Prepared merchandise for sales floor by pricing or tagging.
Helped customers locate products and checked store system for merchandise at other sites.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Lifeguard
Wells Township Pool
06.2013 - 08.2015
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Monitored safety of guests in and around swimming pool.
Provided friendly customer service to guests and addressed concerns.
Responded to emergency situations in a timely, efficient manner.
Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.
Education
Some College (No Degree) - Early Childhood Education
Ohio University Eastern
Saint Clairsville, OH
08.2015 - 12.2015
Some College (No Degree) - Nursing
Belmont College
Saint Clairsville, OH
08.2016 - 09.2017
High School Diploma -
Buckeye Local Highschool
Rayland, OH
05.2015
Skills
Team motivation
Parent Communication
Fundraising strategies
Game Day Planning
Uniform Selection
Relationship Building
Safety Monitoring
Performance Improvements
Practice scheduling
Special events planning
Social Media Promotion
Time Management
Peer Collaboration
Timeline
Head Cheer Coach
Martins Ferry Civics
09.2024 - Current
Some College (No Degree) - Nursing
Belmont College
08.2016 - 09.2017
Some College (No Degree) - Early Childhood Education
Ohio University Eastern
08.2015 - 12.2015
Waitress
West Texas Roadhouse
03.2015 - 06.2018
Sales Associate
American Eagle Outfitters, Inc
01.2015 - 12.2016
Lifeguard
Wells Township Pool
06.2013 - 08.2015
High School Diploma -
Buckeye Local Highschool
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