Summary
Overview
Work History
Education
Skills
Timeline
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Neveah Horton

Omaha,NE

Summary

Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.

Overview

3
3
years of professional experience

Work History

Clerk

Fred’s Mini Mart
Lafayette, IN
04.2023 - 10.2024
  • Processed customer payments, counted money in cash drawers and balanced receipts with sales.
  • Greeted customers entering the gas station and provided assistance when needed.
  • Stocked shelves with merchandise such as snacks, drinks and other convenience items.
  • Operated cash register to process transactions accurately and efficiently.
  • Reported any discrepancies or irregularities found during shift to manager immediately.
  • Checked expiration dates on food items before stocking them onto shelves.
  • Maintained adequate food and beverages in display cases and refrigerators for customer convenience.
  • Conducted regular cleaning and maintenance of gas station facilities to uphold safety standards.
  • Processed and verified age for the sale of age-restricted products according to legal guidelines.
  • Welcomed customers, offering assistance to help find store items.
  • Built and maintained productive relationships with employees.

Team Member

Pizza King Inc
Attica, IN
10.2021 - 02.2023
  • Provided customer service support to ensure satisfaction.
  • Received, processed, and stocked merchandise in accordance with store policies.
  • Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
  • Collaborated with team members to maximize productivity and efficiency.
  • Greeted customers upon entering the store with friendly demeanor.
  • Resolved customer issues promptly in a professional manner.
  • Answered phone calls regarding inquiries about products or services.
  • Attended staff meetings to stay updated on company policies and procedures.
  • Monitored expiration dates on food items for freshness assurance.
  • Built and maintained working relationships with peers and upper management.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
  • Participated in regular training sessions to improve product knowledge and service skills.

Education

High School Diploma -

Attica Jr-Sr High School
Attica, IN
05-2023

Skills

  • Point of sale operation
  • Cash management
  • Customer satisfaction
  • Verbal and writing communication
  • Complaint resolution
  • Customer service
  • Hospitality and accommodation
  • Attention to detail
  • Verbal and written communication
  • Relationship building
  • Task prioritization

Timeline

Clerk

Fred’s Mini Mart
04.2023 - 10.2024

Team Member

Pizza King Inc
10.2021 - 02.2023

High School Diploma -

Attica Jr-Sr High School

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Neveah Horton