Bailee Treadway
Sweetwater,TX
Summary
Attentive and dedicated professional with an excellent work ethic and positive demeanor. Demonstrated ability to effectively handle phone calls and efficiently update calendars and schedules. Highly organized and experienced in administrative roles, with several years of hands-on experience. Committed to delivering exceptional support and contributing to the smooth functioning of daily operations.
Overview
6
6
years of professional experience
Work History
Receptionist
Rolling Plains Memorial Hospital
09.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Billing/coding
- Insurance verification
Attendance Clerk
Stellar Virtual
08.2024 - 12.2024
- Perform clerical task – maintain attendance records
- Collect attendance records from teachers and staff
- Oversee attendance records, truancy, and tardiness
- Conference with parents about excused/unexcused absences
- Answer telephones, direct calls, and take messages
- Managed over 50 calls/emails per day
- Called parents and guardians to inquire about late or truant students Input daily attendance information into Genius and CRM.
Licensed Insurance Representative (State Farm)
Foundever- Remote
10.2023 - 09.2024
- Drive customer service through voice and/or email communication
- Multitask through multiple systems and tools
- Ongoing training and skill development
- Maintain satisfactory metrics
- Licensed in multiple states
- Handle inbound service calls.
Secretary/Attendance Clerk
Sweetwater Independent School District
02.2022 - 06.2022
- Handle confidential information regarding students carefully & with discretion
- Resolve issues with parents using active listening skills to de-escalate difficult situations
- Communicate with parents, teachers and of the public with patient demeanor
- Direct visitors to appropriate offices/locations
- Explain attendance policies and procedures and mange process of absence and tardy notices
- Support school director and teaching staff by greeting visitors, taking messages, responding to emails and complete clerical tasks
- Handle incoming calls and direct callers to appropriate departments or employees
- Sorted and distributed incoming faxes, letters and emails for office distribution
- Order and keep inventory of supplies.
PHYSICAL THERPY TECHNICIAN
Rolling Plains Memorial Hospital
10.2021 - 02.2022
- Set up equipment for physical therapy treatments as instructed by the therapist.
- Provided emotional support to encourage patient participation in rehabilitation activities.
- Instructed patients on how to use assistive devices such as walkers or crutches safely.
- Prepared treatment areas with necessary items such as linens, weights, bands.
- Observed patients during treatment to report any changes or concerns to the therapist.
- Maintained a clean, safe and organized therapy environment.
- Ensured cleanliness and sanitation of therapy areas and equipment.
- Applied and monitored modalities as instructed by the physical therapist, such as heat and cold packs and electrical stimulation.
- Adapted exercises and therapies to meet the specific needs of patients.
District Attendance Clerk
Roscoe Collegiate Independent School District
08.2018 - 05.2021
- Perform clerical task – maintain attendance records
- Collect attendance records from teachers and staff
- Oversee attendance records, truancy, and tardiness
- Confer with parents about excused absences
- Program district phones
- Answer telephones, direct calls, and take messages
- Greet parents/visitors
- Managed over 50 calls/emails per day
- Called parents and guardians to inquire about late or truant students
- Input daily attendance information into TxEIS/Ascender.
Education
PROPERTY AND CASUALTY - INSURANCE
COLLEGE OF INSURANCE
06.2021
High School Diploma -
Sweetwater High School
06.2008
Skills
- Written and interpersonal communication
- Telephone etiquette
- Data management
- Computer proficiency
- Proficient in Microsoft Office such as Word, Excel, PowerPoint, Outlook, and Access
- Data Entry Efficiency
- Multitasking
- Active Listening
- Effective Communication
- Active listening abilities
- Strong organization
Timeline
Receptionist
Rolling Plains Memorial Hospital
09.2024 - Current
Attendance Clerk
Stellar Virtual
08.2024 - 12.2024
Licensed Insurance Representative (State Farm)
Foundever- Remote
10.2023 - 09.2024
Secretary/Attendance Clerk
Sweetwater Independent School District
02.2022 - 06.2022
PHYSICAL THERPY TECHNICIAN
Rolling Plains Memorial Hospital
10.2021 - 02.2022
District Attendance Clerk
Roscoe Collegiate Independent School District
08.2018 - 05.2021
PROPERTY AND CASUALTY - INSURANCE
COLLEGE OF INSURANCE
High School Diploma -
Sweetwater High School
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