Hard-working professional with 4+ years of experience and a proven knowledge of customer service, customer satisfaction, and customer communications. I am aiming to leverage my skills to successfully fill the role at your company.
Overview
6
6
years of professional experience
Work History
Cashier
Bridgeport Equipment and Tool
Beckley
03.2023 - Current
Assist Customers with their needs throughout the store
Answer phones and take messages
Close down store, count money
Freight Coordinator
Buckle
Beckley
12.2022 - 07.2023
Scanned in all items of freight
Made sure everything was accounted for
Find clothing items and send them to other stores
Customer Service Manager
Rural King
Beckley
12.2019 - 01.2023
Prepared store for daily opening and closing including counting and reconciling register drawers.
Supported sales partners to address customer’s needs and help grow business.
Suggested areas for improvement in internal processes along with possible solutions.
Performed accurate transactions and price dispute resolution.
Partnered with Banking Center Manager to manage all operational aspects of banking center.
Education
Esthetics Certification -
New River Community and Technical College
Lewisburg, WV
High School Diploma -
Liberty High School
Skills
Facials
Waxing
Lash Lift and Tint
Brow Lamination and Tint
Cash Registers
Computer Software
Counting Money
Customer Service
Customer assistance
Cash handling
Client communication
References
Alisa Aliff, Friend of Family, 304-573-2751, a.aliff@hotmail.com
Hope Browning, Friend of Family, 304-890-8309, hbrowning21@hotmail.com
Allison Davis, Friend of family, 304-640-6685, ace25833@yahoo.com