Summary
Overview
Work History
Education
Skills
Timeline
Generic

Bailee Williams

Fontana,United States

Summary

Experienced in applying core aspects and strategic approaches of organizational psychology to enhance HR, administrative, and leadership success. Adept at developing policies and organizational strategies based on data-driven approaches. Possesses excellent interpersonal and conflict management skills. Strategic and results-oriented business leader with a strong background in strategy, planning, and operations. Skilled in developing and executing business plans to maximize profitability, streamline operations, and ensure compliance with industry regulations. Known for ability to motivate and optimize staff performance and productivity.

Overview

5
5
years of professional experience

Work History

Teller

Wells Fargo
06.2024 - Current
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Managed high-volume transactions efficiently while maintaining attention to detail, ensuring accurate processing for customers.
  • Improved customer satisfaction by providing efficient and accurate transaction processing.
  • Developed strong relationships with customers through exceptional service, fostering loyalty and trust.
  • Contributed to a positive work environment by demonstrating professionalism, courteousness, and a strong work ethic.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Increased cross-selling opportunities by identifying customer needs and recommending appropriate banking products or services.
  • Demonstrated adaptability during peak business hours by multitasking and prioritizing tasks to maintain efficiency and quality of service.
  • Streamlined teller operations by maintaining organized workspaces and adhering to policies and procedures.

Operations Specialist

Mechanics Bank
02.2023 - 06.2024

Analyzed data and generated reports to identify trends and opportunities for operational enhancements, resulting in a 20% reduction in order fulfillment time.

Collaborated with cross-functional teams to optimize operational workflows, streamline communication channels, and improve overall organizational efficiency.

Monitored and analyzed key performance indicators to identify areas for improvement and implemented strategic initiatives to increase productivity by 15%.

Handled all mail in office such as loan payments, check deposits, and customer communication.

Assessing all risk possibilities and Implenting procedures to reduce risk

Client Relationship Consultant 2

US Bank
07.2021 - 12.2022
  • Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
  • Supported clients with business analysis, documentation, and data modeling.
  • Integrated technology and business operations to identify targeted solutions to customer issues.
  • Organized and analyzed primary and secondary research to understand industry, market and company trends.
  • Significant Cash Handling

Teller

Wells Fargo
10.2019 - 05.2021

Analyzed data and generated reports to identify trends and opportunities for operational enhancements, resulting in a 20% reduction in order fulfillment time.

Collaborated with cross-functional teams to optimize operational workflows, streamline communication channels, and improve overall organizational efficiency.

Monitored and analyzed key performance indicators to identify areas for improvement and implemented strategic initiatives to increase productivity by 15%.

Handled all mail in office such as loan payments, check deposits, and customer communication.

Assessing all risk possibilities and Implenting procedures to reduce risk

Education

Masters In Counseling Psychology - MFT - Psychology

California Baptist University
12-2026

Bachelors Of Psychology - Psychology

California Baptist University
12.2023

Skills

  • Financial Analysis
  • Risk Management
  • Client Relationship Management
  • Analytical Skills
  • Attention to Detail
  • Data Analysis
  • Communication
  • Interpersonal Skills
  • Cash Handling

Timeline

Teller

Wells Fargo
06.2024 - Current

Operations Specialist

Mechanics Bank
02.2023 - 06.2024

Client Relationship Consultant 2

US Bank
07.2021 - 12.2022

Teller

Wells Fargo
10.2019 - 05.2021

Bachelors Of Psychology - Psychology

California Baptist University

Masters In Counseling Psychology - MFT - Psychology

California Baptist University
Bailee Williams