Bailey Barbaric
Pensacola
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
4
4
years of professional experience
Work History
Sales Development Representative
Next Call Club
05.2025 - Current
- Established relationships with prospects and customers to promote product understanding and drive sales growth.
- Crafted persuasive sales pitches to communicate value of company products and services.
- Optimized sales pitch by integrating storytelling, making value proposition more relatable to prospective clients.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Achieved daily call quotas by diligently managing time and prioritizing tasks for maximum efficiency.
- Increased client interest by consistently delivering persuasive cold call scripts tailored to individual prospects.
- Managed high call volume while maintaining professionalism, empathy, and attention to detail in each interaction.
- Handled sensitive customer information with discretion, adhering to strict data privacy regulations at all times.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Waxing Specialist
European Wax Center
10.2024 - Current
- Maintained strict adherence to sanitation standards, minimizing the risk of infection or irritation for clients.
- Enhanced client satisfaction by providing exceptional waxing services with attention to detail and precision.
- Ensured high-quality treatments with thorough knowledge of various wax types and proper application techniques.
- Developed strong rapport with clients through excellent communication skills and empathetic approach during treatment sessions.
- Increased customer loyalty by developing personalized waxing plans tailored to individual needs.
- Assisted front desk staff with booking appointments and managing schedules, ensuring seamless operations in the salon.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Assistant Manager
Taco Bell
10.2023 - 05.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
Team Lead
Foosacklys
06.2021 - 06.2023
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
- Worked in fast-paced environment with sense of urgency to serve guests quickly.
- Handled high-pressure situations gracefully, maintaining professionalism even during peak business periods.
- Facilitated smooth communication between front-of-house and back-of-house teams, optimizing productivity levels during peak service hours.
- Enhanced customer satisfaction by efficiently managing orders and addressing concerns in a timely manner.
- Reduced wait times for customers by streamlining the order-taking process and effectively delegating tasks to team members.
- Improved efficiency of drive-thru operations by monitoring traffic flow and adjusting staffing as needed.
Education
Esthetician License - Aesthetics
Cindy Cassady School Of Electrology
Pensacola12-2022
High School Diploma -
J.M. Tate High School
Pensacola06-2022
Skills
- Cold calling
- Goal-oriented mindset
- Customer relationship building
- Objection handling
- Strategic thinking
- Teamwork and collaboration
- Multitasking
- Time management
- Professionalism
- Adaptability
- Data entry
- Active listening
Timeline
Sales Development Representative
Next Call Club
05.2025 - Current
Waxing Specialist
European Wax Center
10.2024 - Current
Assistant Manager
Taco Bell
10.2023 - 05.2024
Team Lead
Foosacklys
06.2021 - 06.2023
Esthetician License - Aesthetics
Cindy Cassady School Of Electrology
High School Diploma -
J.M. Tate High School
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