Bailey Becker
Waco,TX
Summary
A proven leader and efficient organizer, adept in team management and customer service, with a track record of enhancing customer experience at Valley Hunt Club. Leveraged communication skills and a friendly, positive attitude to significantly improve client satisfaction. Expert in balancing high-volume workloads with exceptional service standards.
Overview
3
3
years of professional experience
Work History
Small Business Owner
Self Employed Services
June - Current
- Photographed and wrote product descriptions and sales copy for second-hand clothing items to resell.
- Maintained high feedback ratings from customers by responding quickly to questions and problems regarding item condition.
- Calculated and maintained total purchase amounts, taxes, and shipping costs for sales.
- Stayed up to date on the latest style trends to predict successful sales.
- Created eye-catching media to promote the business, and organized photoshoots to display products.
- Made over $2,000 in revenue for 2023-2024 sales.
Tour Guide
Baylor University
Waco, TX
08.2024 - 12.2024
- Led tours, providing prospective students with valuable information about Baylor and the history of the school's campus.
- Answered questions from prospective student's parents regarding the application process, cost, and experience.
- Worked with a team to clean the office space and create a welcoming environment for new employees, as well as prospective students.
- Navigated through diverse weather conditions and environments to deliver tours without compromising quality or safety.
Volunteer
Huntington Hospital
Pasadena, CA
03.2023 - 10.2023
- Supported nursing staff by working on variety of projects to enhance department.
- Helped transport patients and assisted with discharges.
- Improved quality of patient care by engaging with patients and families.
- Answered visitor questions, offered directions and escorted to destination.
Snack Bar Supervisor
Valley Hunt Club
Pasadena, CA
07.2022 - 09.2023
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Restocked condiments, service supplies and snack bar foods throughout shifts to stay ahead of customer demands.
- Delivered prepared food and beverage items promptly to customers' tables and bar area.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Assembled and served meals according to specific guest requirements and dietary restrictions.
Education
BBA - Business
Baylor University
Waco, TX05-2027
High School Diploma -
Maranatha High School
Pasadena, CA05.2023
Skills
- Communication Skills
- Customer Service
- Team Management
- Organizational Skills
- Friendly, Positive Attitude
- Time management skills
- Organized and Efficient
- Workstation Setup and Breakdown
Affiliations
- Kappa Alpha Theta Thursday Chair Fall 2024
- Wake Team at Baylor Fall 2024-Current
- Women In Business Club Fall 2023
- GAIN Fitness Club at Baylor Fall 2024
- MOS Exam Certified Fall 2024
- Food Handler's License Fall 2024-Current
Timeline
Tour Guide
Baylor University
08.2024 - 12.2024
Volunteer
Huntington Hospital
03.2023 - 10.2023
Snack Bar Supervisor
Valley Hunt Club
07.2022 - 09.2023
Small Business Owner
Self Employed Services
June - Current
High School Diploma -
Maranatha High School
BBA - Business
Baylor University
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