Experienced administrative professional prepared for a wide variety of roles with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
6
6
years of professional experience
Work History
Team Leader, Faculty Administrative Assistants & Public Affairs Ph.D. Administrative Assistant
O'Neill School of Public & Environmental Affairs
10.2022 - Current
Manage and coordinate administrative tasks for 8 individual programs and 20 faculty
Assist Ph.D. program by providing administrative support while exercising confidentiality, tact, and diplomacy
Perform both routine and complex assignments for programs and faculty in the areas of finance, event planning, and support services, as well as special projects and related work as needed
Coordinate special projects as assigned by faculty and program directors
Prepare write ups for recommendations for operational and administrative problems
Manage a portion of the faculty or program budget(s), monitoring and reconciling accounts
Prepare financial and/or administrative reports
Manage departmental seminars, conferences, and workshops hosted by the department
Utilize IU's procurement and travel system for proper processing of purchases, travel, and expenses
Efficiently reconcile expense reports using ChromeRiver, ensuring accuracy and timely processing
Develop and implement administrative standards, policies, and practices for the organization and team
Provide support to Ph.D. students and respective faculty during entirety of student journey in program
Manage Ph.D. admissions process ensuring all applications are complete and receiving prompt and accurate admissions information
Compile weekly admissions summary reports for PhD Program Director and Assistant Director
Coordinate and approve admin assistant team schedule assignments and workloads
Knowledgeable on wide range of wide range of university academic and administrative policies
Facilitate open lines of communication between faculty, team members, and senior school administration
Assistant Front-End Manager, Payroll Coordinator, Store Management Backup
Kroger Co.
07.2019 - 07.2022
Managed daily operations of Front-End Department of 65-75 associates
Streamlined checkout processes for faster service and reduced wait times, enhancing the overall shopping experience.
Improved customer satisfaction by efficiently managing front-end operations and addressing customer concerns promptly.
Proficiently operate IBM Ace/VeriBalance to ensure correct daily/weekly accounting reporting
Assisted with internal and external audits, providing support for audit requests and ensuring that all audit findings were addressed in a timely manner
Collaborate with other departments to elevate sales while reducing shrink
Accounting/Finance Intern
North American Stainless
05.2019 - 08.2019
Collaborated closely with team members to complete complex projects within tight deadlines.
Designed new contracts database of over 2,000 contracts to promote proper recordkeeping
Streamlined accounting processes for improved efficiency and reduced errors.
Communicated & negotiated with suppliers on price discrepancies & payments to be sent/received
Process biweekly payments of over $1,000,000 to all company trucking vendors
Operate JD Edwards EnterpriseOne (General Ledger) software daily, ensuring correct reporting of raw materials received against BOL's for proper invoice payment
Route invoices using IBM Lotus Notes to correct purchasing, sales, or accounting supervisors/managers for approval
Developed new 100-page handbook of SOPs for future interns to better understand job duties
Education
Master of Public Affairs - Public Management
Indiana University – Bloomington
Bloomington, IN
08-2025
Bachelor of Science in Public Affairs - Public Financial Management, Financial Literacy
Indiana University – Bloomington
Bloomington, IN
12-2021
Skills
Microsoft Office Suite
Adobe Creative Cloud
ChromeRiver
RStudio
Tableau
Time management/competing deadline prioritization
Policy development
Teamwork and collaboration
Verbal and written communications
Problem-solving
Attention to detail
Team motivation
Awards
Member, Indiana University LGBTQIA+ Staff/Faculty Council
Chairperson, O’Neill School Staff Engagement Committee (reorganized Committee after four-year hiatus)
Student Assistant at Howard H. Baker School of Public Policy and Public AffairsStudent Assistant at Howard H. Baker School of Public Policy and Public Affairs
Member at Student Advisory Board for the School of Public and International AffairsMember at Student Advisory Board for the School of Public and International Affairs
Administrative Assistant/Public Affairs Officer at Yavapai County Sheriff's OfficeAdministrative Assistant/Public Affairs Officer at Yavapai County Sheriff's Office
Administrative Specialist (Public Affairs) at Naval Information Warfare Center AtlanticAdministrative Specialist (Public Affairs) at Naval Information Warfare Center Atlantic