Bailey Boler
Summary
Hardworking, dependable and passionate job seeker with strong organizational skills eager to secure entry-level healthcare position. Willingness to take on added responsibilities to help achieve company goals.
Overview
7
7
years of professional experience
Work History
Server
Red Lobster
06.2022 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Answered customers' questions, recommended items, and recorded order information.
Recovery Coach
Centerstone Of Indiana
09.2022 - 03.2023
- Gathered information about useful resources and helped coordinate referrals.
- Participated in multidisciplinary meetings focused on providing comprehensive assistance.
- Developed and implemented individualized treatment plans.
- Supported clients with compassionate, empathetic face-to-face counseling.
- Maintained client confidentiality and adhered to HIPAA guidelines.
- Documented case management activity for accurate, reliable records.
Outpatient Cardiology Unit Secretary
Indiana University Health
07.2018 - 01.2019
- Managed incoming calls and directed to appropriate department.
- Maintained patient confidentiality in line with HIPAA regulations.
- Maintained current and accurate medical records for patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Observed and evaluated cardiac activity and reported changes to medical staff.
- Answered patient assistance calls, assessed needs, and offered qualified support.
Patient Transport
Indiana University Health
08.2016 - 07.2018
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
- Maintained confidentiality of patient data and condition to safeguard health information.
Education
Bachelor of Arts - General Studies
Indiana University Northwest
Gary, IN05.2023
Skills
- Telephone Reception
- Information Protection
- Vital Signs Monitoring
- Medical Records Management
- Customer Service
- Adaptability and flexibility
Timeline
Recovery Coach
Centerstone Of Indiana
09.2022 - 03.2023
Server
Red Lobster
06.2022 - Current
Outpatient Cardiology Unit Secretary
Indiana University Health
07.2018 - 01.2019
Patient Transport
Indiana University Health
08.2016 - 07.2018
Bachelor of Arts - General Studies
Indiana University Northwest
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