Bailey Boyington
Long Beach
Summary
Server/Manager with over 11 years of extensive expertise in leading teams and enhancing customer satisfaction within the hospitality industry. Demonstrates proficiency in financial reporting, training development, and strategic menu refinement, resulting in significant sales growth and improved service quality. Committed to fostering a collaborative work environment and driving continuous improvement through effective communication and attention to detail.
Overview
12
12
years of professional experience
Work History
Manager
Olive by the Bay
Long Beach
05.2024 - 12.2024
- Trained staff to enhance team efficiency and customer satisfaction.
- Implemented strategies from feedback analysis to improve service.
- Streamlined inventory management for better product availability.
- Developed schedules to optimize operations and resource use.
Lead Server/Manager
The Olive Restobar
Downey
10.2017 - 05.2024
- Lead team to enhance guest satisfaction, boosting customer feedback scores significantly.
- Analyzed dining trends to refine menu, leading to notable sales growth.
- Trained new servers, improving team efficiency and service quality.
- Managed daily financials, ensuring accurate and timely reporting.
- Ensured guest satisfaction, resolving issues promptly for a better dining experience.
Lead Server
Norms Restaurant
Downey
01.2013 - 10.2017
- Managed bank deposits and sales reports, ensuring financial accuracy and efficiency.
- Trained and mentored new servers, enhancing team performance and service quality.
- Supported host and cashier roles, maintaining seamless operations during peak hours.
Skills
- Financial Reporting
- Customer Engagement
- Training Development
- Multitasking
- Attention to Detail
- Communication
- Team Leadership
Timeline
Manager
Olive by the Bay
05.2024 - 12.2024
Lead Server/Manager
The Olive Restobar
10.2017 - 05.2024
Lead Server
Norms Restaurant
01.2013 - 10.2017